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We have modest goals: Improve the lives of others. Change the landscape of health care forever. Leave the world a better place than we found it. Such aspirations tend to attract a certain type of person. Crazy talented. Compassionate. Driven. To these individuals, we offer the global reach, resources and can-do culture of a Fortune 5 company. We provide an environment where you’re empowered to be your best. We encourage you to take risks and in return, offer a world of rewards and benefits for performance. Exceeding your limits is an exceptional start to your life's best work.SM


Just like you, we are driven by a set of fundamental principles that are guiding our way forward. Our values of integrity, compassion, relationships, innovation, and performance serve as a foundation to transform health care. Are you in? Learn more about your future at UnitedHealth Group at careers.unitedhealthgroup.com


Job Category:

Sales Support



Approximate Salary:

Not Specified

Position Type:

Full Time

Sales Implementation Manager, Care Management & Delivery - Basking Ridge, NJ

UHG - Basking Ridge, New Jersey

Posted: 11/9/2018

Great sales are the result of strong purpose, conviction and pride - pride in your ability and your product. UnitedHealth Group offers a portfolio of products that are greatly improving the life of others. Bring along your passion and do your life's best work.(sm)

The Sales Implementation Manager will support the Sales Lead or Business Development Manager in a market to execute new facility implementation plans. This will include use of development tools and timelines to ensure membership goals are met.
Primary Responsibilities:
  • Serve as central point of contact for SNF and team members for new nursing facility implementation plans
  • Identification of Facility Champion(s)
  • Communicates implementation timeline and key milestones to SNF and team and ensures all deliverables are met
  • Effectively establishes and communicates sales compliance processes and strategies for HIPAA and MIPPA
  • Introduces Team to SNF staff
  • Coordinates facility orientation, marketing and education meetings
  • Work with Sales Account Manager to ensure volume of leads exists to meet membership goals
  • Develops a functional transition plan to SAM and SL as key contacts moving forward
  • Works under the direction of the Sales Leader and/or Business Development Manager to drive new business opportunities as part of a cross functional approach to supporting growth goals
  • Contributes to the development of a viable market analysis in the service area to determine opportunities and prioritize based on key criteria (clinical, # of leads, etc)
  • Serves as a subject matter expert on plans and contracting options for providers
  • Conducts group and individual presentations to large and/ or small groups with a wide range of professionals (from regional CEOs, to local SNF administrators)
  • Establishes and maintains effective client/business relationships
  • Works closely with the corporate network team to identify gaps in contracted ancillary and PCP providers
  • Travels throughout assigned territory to educate, negotiate, develop and maintain relationships
  • Participates in industry association meetings/conferences as necessary and appropriate
  • Provides education on HIPAA/MIPPA regulations and guidelines to SNFs and PCPs
  • Executes basic administrative duties as defined by the Sales Lead, including detailed management of appropriate reporting/database systems, customer information, territory planning, etc
  • Maintains a thorough knowledge of plan benefit, program changes, contracting options, and industry insights.
  • Ensures compliance and quality of sales process components, adhering to all applicable state and federal regulatory requirements and Policies and Procedures
  • Performs other job related instructions as requested, with reasonable accommodation

Required Qualifications:
  • Bachelors degree or equivalent work experience
  • 4+ years in business to business sales and marketing in the health care industry
  • High level of proficiency with Microsoft Word, PowerPoint and Excel
  • Lead Management database experience
  • Must have or be able to obtain appropriate state licensure, as soon as possible, not to exceed 90 days
  • Maintain licensure and product certification based on policies and procedures
  • Ability to work a variety of hours, early morning, evenings and weekends, as required by various sales activities
  • Strong sales/negotiation skills
  • Very proficient oral and written communication skills
  • Solid self-management and time management skills
  • Account/project management experience
  • Able to work effectively independently and within a team environment
  • Customer service experience
  • Negotiation skills
  • Technical knowledge of the healthcare industry, especially long term care Medicaid and Medicare
  • Ability to lift up to 50lbs on occasion (laptop/laptop bag, marketing displays, materials, etc.)
  • Decision making/problem solving skills
  • Critical listening and thinking skills
  • Must be located within a commutable distance
Preferred Qualifications:
  • Preferred experience in Medicare, Medicaid Managed Care, Health Insurance or long term care industry

UnitedHealth Group is working to create the health care system of tomorrow.


Already Fortune 6, we are totally focused on innovation and change. We work a little harder. We aim a little higher. We expect more from ourselves and each other. And at the end of the day, we're doing a lot of good.


Through our family of businesses and a lot of inspired individuals, we're building a high-performance health care system that works better for more people in more ways than ever. Now we're looking to reinforce our team with people who are decisive, brilliant - and built for speed.


Come to UnitedHealth Group, and share your ideas and your passion for doing more. We have roles that will fit your skills and knowledge. We have diverse opportunities that will fit your dreams.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment

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