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We have modest goals: Improve the lives of others. Change the landscape of health care forever. Leave the world a better place than we found it. Such aspirations tend to attract a certain type of person. Crazy talented. Compassionate. Driven. To these individuals, we offer the global reach, resources and can-do culture of a Fortune 5 company. We provide an environment where you’re empowered to be your best. We encourage you to take risks and in return, offer a world of rewards and benefits for performance. Exceeding your limits is an exceptional start to your life's best work.SM


Just like you, we are driven by a set of fundamental principles that are guiding our way forward. Our values of integrity, compassion, relationships, innovation, and performance serve as a foundation to transform health care. Are you in? Learn more about your future at UnitedHealth Group at careers.unitedhealthgroup.com


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United States

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Approximate Salary:

Not Specified

Position Type:

Full Time

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Senior Billing Support Coordinator - LHI - La Crosse, WI

UHG - La Crosse, Wisconsin

Posted: 08/5/2018

At Optum, the mission is clear:  Help people live heathier lives and help make the health system work better for everyone


LHI is one of 4 businesses under OptumServe. OptumServe provides health care services and proven expertise to help federal government agencies modernize the U.S. health system and improve the health and well-being of Americans.

By joining OptumServe you are part of the family of companies that make UnitedHealth Group a leader across most major segments in the U.S. health care system.


LHI was founded in 1999 and acquired by Optum in 2011, LHI specializes in creating and managing health care programs through on-location services, patient-specific in-clinic appointments, telehealth assessments, or any combination based on customer need. LHI's customizable solutions serve the diverse needs of commercial customers, as well as federal and state agencies, including the U.S. Departments of Defense, Veterans Affairs, and Health and Human Services.


There's an energy and excitement here, a shared mission to improve the lives of others as well as our own. Ready for a new path? Start doing your life's best work.

Primary Responsibilities:
  • Research, track, and resolve charge rule errors and other billing discrepancies
  • Ability to perform assigned tasks using established standards and procedures with minimal supervision
  • Participate in User Acceptance Testing by performing manual testing for new procedure and / or system implementation tasks documenting scenarios tested and outcomes
  • Responsible for individualized time management to meet contractual, corporate and departmental deadlines
  • Prepare month end accruals
  • Review, update and post Work Instructions as needed
  • Update department calendar, regularly, to post billing cycle days, deadlines and requirements
  • Calculation and compilation of data and documentation to substantiate the validity of charges based upon the individual contracts and / or government regulations
  • Perform the data entry, calculation, review, audit and compilation of contract charge items utilizing the service database and corporate accounting systems
  • Invoice processing, creation and tracking for assigned customers / contracts utilizing corporate database, accounting systems, and departmental invoice tracking system
  • Verification of corporate and customer electronic interface values
  • Participation in the development of ad-hoc reporting and processes for specialized projects as requested by internal and external customers
  • Ensure accurate and timely preparation of customer invoices based on contract requirements
  • Submission of invoices to customer utilizing the required method and timeline for delivery

Required Qualifications:
  • High School Diploma / GED (or higher)
  • Any analytical experience in Accounting or Finance
  • Understanding of generally accepted accounting principles in the performance of the assigned duties
  • Database experience (utilizing to create reports)
Preferred Qualifications:
  • Experience with Microsoft Excel (filtering, sorting, summation, VLOOKUP, and pivot tables)
  • PeopleSoft Financials experience
  • Knowledge of invoicing and claims processing for medical services
Soft Skills:
  • Ability to work in a deadline driven environment
  • Ability to adapt to changing business requirements
  • Ability to cooperate and coordinate with both internal and external department staff to resolve questions, problem solve more complex issues and ensure the timely delivery of departmental objectives
  • Ability to multi-task, including the ability to understand multiple products and processes
  • Strong verbal and written communication and interpersonal skills
Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make the health system work better for everyone. So, when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Keywords: invoicing, claims, processing medical, PeopleSoft, financials, finance, accounting, billing, GAP, database, reports, MS Excel

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