H&R Block

About H&R Block

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Job Category:

Information Technology


United States

Postal Code:


Approximate Salary:

Not Specified

Senior Business Analyst - Workday Financials

H&R Block - Kansas City, Missouri

Posted: 12/9/2018

H&R Block, the world’s leader in tax preparation services, is looking for a Senior Business Analyst with a focus on Workday Financials. This position is located at our corporate headquarters, in the premier downtown Power & Light District of Kansas City, where everything is either steps or a streetcar ride away. Our office offers an onsite fitness gym and coffee shop, an awesome company cafeteria, free parking, and frequent opportunities to get discounted or free tickets to a variety of entertainment venues and shows.

The Senior Business Analyst is a vital role responsible for working with users to define and document system requirements for new implementations and enhancements. You’ll lead the project team in requirements gathering and design sessions, reviewing design documentation with users and developers, preparing process and data models, prioritizing system functionality based on requirements, coordinating pilot and test activities, and designing screens and reports.

What you’ll do…

  • Lead activities during analysis, design, construction and testing phases of large scope projects
  • Ensure an efficient and smooth production environment for assigned complex systems by applying patches and fixes to system or work with the developer upon failure of system
  • Work with developer and/or DBA to "tune" the system to ensure the most efficient systems within available resources
  • Responsible for ensuring the least amount of downtime or inefficient production for assigned systems
  • Use in-depth understanding of system to write reports for users and/or clients from system(s) which aid in business decision making
  • Develop and conduct user training on system(s) functionality
  • Work with field, internal users, and senior management to understand needs and develop plans for meeting those needs
  • Facilitate requirements and design sessions for large projects
  • Define and document functional and system specifications
  • Develop process and data models using modeling and process tools
  • Prioritize system and data functionality requirements based on user needs, business analysis, and project constraints
  • Review design documentation with users and developers
  • Work with users, senior management, and technical team to produce project charters, scope documents and conceptual design charts
  • Work with vendors and vendor packages to ensure that system requirements are understood
  • Develop test plans and QA activities
  • Coordinate pilot and rollout planning, user enhancement requests and defect tracking for large scope projects
  • Develop presentation materials and conduct presentations to users as well as senior management
  • Train and mentor less experienced Business Analysts on systems functionality
What you’ll bring to the role…
  • Bachelor's degree with an emphasis in business management, systems development or related area or the equivalent through a combination of education and work experience
  • Five to seven years of experience as a business analyst and/or project manager in an information technology environment
  • Recognized as an SME in systems supported
  • Experience in data and process modeling of business requirements and use of process modeling tools
  • Knowledge of relational database concepts
  • Knowledge of the systems development life cycle
  • Exposure to client/server and/or web development
  • Technical expertise in database design
  • Effective verbal, written and interpersonal communication skills
  • Ability to effectively communicate with all levels within the organization
  • Demonstrated decision making, analytical and problem-solving skills
  • Effective time management and organization skills with the ability to successfully handle multiple large projects
  • Strong facilitation skills
  • Experience using software applications such as Microsoft Project, PowerPoint, Word, Excel, and Visio
  • Experience implementing or using Workday is preferred

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