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We have modest goals: Improve the lives of others. Change the landscape of health care forever. Leave the world a better place than we found it. Such aspirations tend to attract a certain type of person. Crazy talented. Compassionate. Driven. To these individuals, we offer the global reach, resources and can-do culture of a Fortune 5 company. We provide an environment where you’re empowered to be your best. We encourage you to take risks and in return, offer a world of rewards and benefits for performance. Exceeding your limits is an exceptional start to your life's best work.SM


Just like you, we are driven by a set of fundamental principles that are guiding our way forward. Our values of integrity, compassion, relationships, innovation, and performance serve as a foundation to transform health care. Are you in? Learn more about your future at UnitedHealth Group at careers.unitedhealthgroup.com


Job Category:

Sales Support


United States

Postal Code:


Approximate Salary:

Not Specified

Position Type:

Full Time

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Senior Business Development Manager

UHG - Kingston, New York

Posted: 09/26/2018

Great sales are the result of strong purpose, conviction and pride - pride in your ability and your product. UnitedHealth Group offers a portfolio of products that are greatly improving the life of others. Bring along your passion and do your life's best work.(sm)


The Business Development Manager (BDM) manages the overall RFP process for Group Retiree proposals within UnitedHealthcare’s National Proposal Services organization. This position plays a critical role in the project management of high-profile and complex public entity and commercial proposals on behalf of the United Retiree Sales organization.  Accountabilities include project managing the entire proposal with multiple, downstream business partners and the gathering of supporting documents and analyses.  A critical component of this position is the ability to work within a fast-paced, deadline driven, and complex environment.  Healthcare / Medicare background, strong interpersonal skills along with business to business writing and experience working with sales, underwriting and other functions are essential. 


Primary Responsibilities:

  • Project Manage the entire RFP process from intent to bid to final shipment; coordinate important RFP items such as procurement deadlines and signature pages with proper delegation of authority
  • Process all aspects of case intake including: manipulation and refinement of census data; preparation of  Network Match reports; management of all ATLAS-related functions including case submission, sending to Rating and Underwriting; creation/Population of Proposal Request Form (PRF)
  • Responsible for bringing any missing information to the attention of sales (disruption file, incomplete census, etc.)
  • Coordinate and lead strategy calls with appropriate participants necessary to identify customer specific issues, nonstandard escalations and focus proposal team resources effectively; the BDM will set the agenda for the call, as well as provide post-call notes
  • Develop pioneering approaches to emerging industry trends and assist with business strategy development
  • Influences senior leadership to adopt new ideas, products, and/or approaches
  • Handle identifying and processing of all non-standard plan provisions and benefit design requests by submitting to BAR
  • Assist in plan design strategy and create benefit summaries or deviations documents outlining proposed benefits while positioning any deviations in a favorable manner
  • Coordinate all Network Analysis requests associated with RFPs and follow up requests including requests for GeoAccess reports, disruption reports, provider counts, and claim repricing exhibits if applicable
  • Collaborate with Underwriting to complete financial questions and exhibits for inclusion into final product
  • Direct cross-functional and/or cross-segment teams to develop targeted solutions and responses
  • In addition to the facilitation of the Internal Call, the BDM is responsible for outsourcing to Sales and Underwriting when appropriate
  • Translate highly complex concepts in ways that can be understood by a variety of audiences
  • Consult with Proposal Writer on questionnaire responses, ensuring that the appropriate language and terminology is utilized for the specific customer type; review final questionnaire for accuracy and customizes with market and customer specific information and sales edits
  • Assist sales team with follow-up work and/or finalist presentation support as needed
  • Serve as point of contact with external brokers, procurement contacts at Sales’ request
  • Responsible for Binder Coordination and Quality Checks
  • Responsible for keeping all of the information in the Work Flow Tool up to date and accurate; key items need to be entered during this initial 24 hour period
  • In addition to the facilitation of the Internal Call, the BDM is responsible for outsourcing to Sales and Underwriting when appropriate
  • Complete project work as assigned accurately and within specified deadlines
  • Participate in relevant training opportunities that will enhance both individual performance and overall unit performance

Required Qualifications:

  • College Degree or 3+ years of work experience in a corporate healthcare environment
  • Excellent written and verbal communication skills
  • Strong project management skills and customer focused attitude
  • Proficiency in Microsoft Word, Excel and PowerPoint
  • Strong background experience with sales relationships

Preferred Qualifications:

  • RFP, presale, implementation, sales or account management experience

Careers with UnitedHealthcare. Let's talk about opportunity. Start with a Fortune 14 organization that's serving more than 85 million people already and building the industry's singular reputation for bold ideas and impeccable execution. Now, add your energy, your passion for excellence, your near-obsession with driving change for the better. Get the picture? UnitedHealthcare is serving employers and individuals, states and communities, military families and veterans where ever they're found across the globe. We bring them the resources of an industry leader and a commitment to improve their lives that's second to none. This is no small opportunity. It's where you can do your life's best work.(sm)



Diversity creates a healthier atmosphere: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.


UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.


Job Keywords: Senior Business Development Manager, BDM, healthcare, Hartford, CT, Connecticut, Eden Prairie, MN, Minnesota, Columbus, OH, Ohio

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