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Careers at UnitedHealth Group

 

We have modest goals: Improve the lives of others. Change the landscape of health care forever. Leave the world a better place than we found it. Such aspirations tend to attract a certain type of person. Crazy talented. Compassionate. Driven. To these individuals, we offer the global reach, resources and can-do culture of a Fortune 5 company. We provide an environment where you’re empowered to be your best. We encourage you to take risks and in return, offer a world of rewards and benefits for performance. Exceeding your limits is an exceptional start to your life's best work.SM

 

Just like you, we are driven by a set of fundamental principles that are guiding our way forward. Our values of integrity, compassion, relationships, innovation, and performance serve as a foundation to transform health care. Are you in? Learn more about your future at UnitedHealth Group at careers.unitedhealthgroup.com

 

Job Category:

Business Operations

Country:

United States

Postal Code:

84081

Approximate Salary:

Not Specified

Position Type:

Full Time

Senior Business Operations Coordinator - West Valley, UT

UHG - West Valley City, Utah

Posted: 10/12/2018

Energize your career with one of Healthcare’s fastest growing companies.  

 

You dream of a great career with a great company – where you can make an impact and help people.  We dream of giving you the opportunity to do just this.  And with the incredible growth of our business, it’s a dream that definitely can come true. Already one of the world’s leading Healthcare companies, UnitedHealth Group is restlessly pursuing new ways to operate our service centers, improve our service levels and help people lead healthier lives.  We live for the opportunity to make a difference and right now, we are living it up.

 

This opportunity is with one of our most exciting business areas: Optum – a growing part of our family of companies that make UnitedHealth Group a Fortune 6 leader.

 

Optum helps nearly 60 million Americans live their lives to the fullest by educating them about their symptoms, conditions and treatments; helping them to navigate the system, finance their healthcare needs and stay on track with their health goals. No other business touches so many lives in such a positive way. And we do it all with every action focused on our shared values of Integrity, Compassion, Relationships, Innovation & Performance.
If you want to achieve more in your mission of health care, you have to be really smart about the business of health care. Challenge yourself, your peers and our industry by shaping what health care looks like and doing your life's best work.

Positions in this function include those responsible for providing process and operational support to the functions within Business Operations Family. Positions in this function may also be responsible for quality reporting, analysis and audits, and for developing plans and programs to support continuous quality improvement using applicable tools. *Employees in jobs labeled with SCA must support a government Service Contract Act (SCA) agreement.

Primary Responsibilities include:

  • Open and sort incoming mail
  • Post contributions and other transactions to accounts
  • Process checks for deposit
  • Image and send work to processing vendor
  • Research and resolve moderate to complex customer issues
  • Process requests regarding stop payment
  • Process requests regarding ACH and Bill Pay transactions
  • Seek out process improvements and write procedures
  • Provide exceptional customer service in a fast-pace environment while dealing with sensitive information 

Required Qualifications:
  • High School Diploma / GED (or higher)
  • 6+ months of Bank and / or Financial experience
  • Understanding and experience with Microsoft Office including Word, Excel, and Outlook (ability to edit, create, and save)
  • Proficient with data entry; keyboarding and ten-key by touch
Preferred Qualifications:
  • Some college 
  • Previous experience working with Health Savings Accounts
  • Basic understanding of HIPAA 
Soft Skills:
  • Ability to think analytically when confronted with unusual situations or requests
  • Detail orientated and accurate with the ability to meet high volume targets within established deadlines
  • Ability to work in multiple programs simultaneously while maintaining accuracy and attention to multiple processes
  • Ability to identify possible risk or fraud to the Bank and to the consumer
  • Strong verbal and written communication skills
Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make the health system work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group
is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Keywords: Senior Business Operations Coordinator, West Valley City, UT

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