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Careers at UnitedHealth Group


We have modest goals: Improve the lives of others. Change the landscape of health care forever. Leave the world a better place than we found it. Such aspirations tend to attract a certain type of person. Crazy talented. Compassionate. Driven. To these individuals, we offer the global reach, resources and can-do culture of a Fortune 5 company. We provide an environment where you’re empowered to be your best. We encourage you to take risks and in return, offer a world of rewards and benefits for performance. Exceeding your limits is an exceptional start to your life's best work.SM


Just like you, we are driven by a set of fundamental principles that are guiding our way forward. Our values of integrity, compassion, relationships, innovation, and performance serve as a foundation to transform health care. Are you in? Learn more about your future at UnitedHealth Group at careers.unitedhealthgroup.com


Job Category:

Admin Support Services



Approximate Salary:

Not Specified

Position Type:

Full Time

Senior Clerk - Schaumburg, IL

UHG - Schaumburg, Illinois

Posted: 11/15/2018

Are you looking to be on the forefront of reducing the cost of healthcare through cost containment and compliance? Do you consider yourself a critical thinker, problem solver, and process improver? Do you have the ability to analyze numbers and identify trends while being able to build lasting relationships? Do you want to work for one of the leading revolutionary healthcare companies that affect every aspect of the healthcare system?
Our claims operations are the focal point of handling information about services patients receive and the way those services get paid. It's complex, detailed work. It's also fast paced and challenging. It's a job that calls on you to be thoughtful, resourceful, team-driven and customer-focused. To put it mildly, there is never a dull moment.
The Senior Clerk role handles information about patient services and how those services are paid. You will be required to use basic math in many of your daily activities.
Primary Responsibilities:
  • Revenue cycle management support
  • Plan, prioritize, organize and complete work to meet established production goals or quotas in a fast pace and ever changing environment
  • Establish professional working relationships to ensure operational efficiency
  • Anticipates customer needs and proactively identifies solutions
  • Analyze and identify trends and provide reporting as necessary
  • Administrative tasks including but not limited to:
    • Processing manual lab bills, insurance billing claims
    • Preparing documents requiring scanning images, logging documents, and prepare documents to submit with billing
    • Reviewing and sorting physical mail
  • Serve as the business service liaison for supply ordering and management

Required Qualifications:
  • High School Diploma / GED or higher
  • 6+ months of healthcare billing experience
  • Intermediate level of proficiency in Microsoft Excel with the ability to sort, sum, insert bar graphs and formulas
  • Intermediate level of proficiency in Microsoft Word with the ability to create documents and complete mail merging
  • Intermediate level of proficiency in Microsoft Outlook with the ability to manage email, calendar, and task lists
  • Ability to work Monday - Friday, 8 - hour shift between the business hours of 6:30am and 5:00pm
Preferred Qualifications:
  • Associates Degree or higher
  • Previous experience working in a client facing role and / or working onsite at a client site
  • 3+ years of experience in an administrative or clerical role
  • Healthcare experience with a focus on administrative tasks
  • Customer service experience
Soft Skills:
  • Ability to work in a dynamic environment, both independently and in a group setting
  • Professional communication skills, both written and verbal
  • Must be well organized and able to multi - task
Physical Requirements and Work Environment:
  • Extended periods of sitting at a computer and use of hands / fingers across keyboard or mouse
  • Speaking and listening while using a headset.
  • Business office environment with moderate noise level due to representatives talking, using computers, printing and other floor activity
Careers with OptumInsight. Information and technology have amazing power to transform the Healthcare industry and improve people's lives. This is where it's happening. This is where you'll help solve the problems that have never been solved. We're freeing information so it can be used safely and securely wherever it's needed. We're creating the very best ideas that can most easily be put into action to help our clients improve the quality of care and lower costs for millions. This is where the best and the brightest work together to make positive change a reality. This is the place to do your life’s best work.SM

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

Keywords: UHG, Optum, Clerk, Clerical, Administrative, Revenue Cycle Management, Healthcare Billing

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