About UHG

Careers at UnitedHealth Group


We have modest goals: Improve the lives of others. Change the landscape of health care forever. Leave the world a better place than we found it. Such aspirations tend to attract a certain type of person. Crazy talented. Compassionate. Driven. To these individuals, we offer the global reach, resources and can-do culture of a Fortune 5 company. We provide an environment where you’re empowered to be your best. We encourage you to take risks and in return, offer a world of rewards and benefits for performance. Exceeding your limits is an exceptional start to your life's best work.SM


Just like you, we are driven by a set of fundamental principles that are guiding our way forward. Our values of integrity, compassion, relationships, innovation, and performance serve as a foundation to transform health care. Are you in? Learn more about your future at UnitedHealth Group at careers.unitedhealthgroup.com


Job Category:

Business Operations


United States

Postal Code:


Approximate Salary:

Not Specified

Position Type:

Full Time

Senior Doc 1/EngageOne Developer – Greenville, SC Telecommute

UHG - Greenville, South Carolina

Posted: 08/2/2018

Be part of something daring and bold and help rewrite the history of UnitedHealth Group!

We're changing the landscape of health care with people like you, who really know how to get down to business. When you join us at UnitedHealth Group as a Business Analyst, you will use your sharp business skills to assist in creating, controlling and improving business processes. You will solve complex problems as you serve as a resource to others on your elite team. You will create process design, project implementation, diagnose process improvement opportunities and develop solutions. You will also provide quality reporting, analysis, audits, and develop plans and programs to support continuous quality improvement. You'll be in the driver's seat on vital projects that have strategic importance to our mission of helping people live healthier lives. You'll be doing your life's best work. (sm)

Use your sharp business skills to assist in end-to-end business process activities by creating, controlling and improving business processes. You will create process design, project implementation, diagnose process improvement opportunities, and develop solutions. You will also provide quality reporting, analysis, audits, and develop plans and programs to support continuous quality improvement using a variety of applicable tools. You won't be any ordinary Business Analyst. Your high performance approach will power innovation, impacting the lives of millions.


If you live within a commutable distance to our Greenville, SC location, you’ll enjoy the flexibility to telecommute* as you take on some tough challenges.

Primary Responsibilities:

  • Design and develop projects in Doc1 and Data validation languages
  • Strong proofing capabilities
  • Create documents such as EOBs, PRAs, letters, and checks based on business requirements
  • Store documents in Cold Storage and send feedback files
  • Test end to end solution Membership Growth
  • Support C&S Operational Letter Development and Execution
  • Responsible for end-to-end business process activities - creating, controlling and improving software development processes
  • Participates in process design and project implementation teams in process improvement activities
  • Responsible for quality reporting, analysis and audits and for developing plans and programs to support continuous quality improvement using applicable tools
  • May assist in the creation, implementation, and evaluation of Total Quality Management (TQM) programs
  • May direct design, facilitation, training and evaluation of TQM incentive programs and may oversee quality improvement projects and teams

Required Qualifications:

  • Bachelor’s degree in related field or equivalent work experience

  • 3+ years of experience in gathering and writing business and / or system requirements and business / finance analysis

  • 3+ years of experience with PC based software programs and automated database management systems (Excel, Access, PowerPoint)

  • 3+ years of experience with documenting processes and practices, often in accepted project methodology artifacts, while effectively prioritizing multiple tasks, priorities, projects, and deadlines

  • 4+ years of experience with Doc1 or a Document Generation Language

Preferred Qualifications:
  • 3+ years of experience working with and understanding the EOB process

  • 1+ years of experience with MS Project, SharePoint, and Visio

  • Previous experience with SQL

  • 3+ years of experience in the managed care industry

Careers with UnitedHealthcare. Let's talk about opportunity. Start with a Fortune 6organization that's serving more than 85 million people already and building the industry's singular reputation for bold ideas and impeccable execution. Now, add your energy, your passion for excellence, your near-obsession with driving change for the better. Get the picture? UnitedHealthcare is serving employers and individuals, states and communities, military families and veterans where ever they're found across the globe. We bring them the resources of an industry leader and a commitment to improve their lives that's second to none. This is no small opportunity. It's where you can do your life's best work. (SM)


*All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy. 


Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.


Job Keywords: Business, Systems, software, SQL, managed care, Doc1, EOB process, Telecommute, Greenville, SC




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