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Careers at UnitedHealth Group

 

We have modest goals: Improve the lives of others. Change the landscape of health care forever. Leave the world a better place than we found it. Such aspirations tend to attract a certain type of person. Crazy talented. Compassionate. Driven. To these individuals, we offer the global reach, resources and can-do culture of a Fortune 5 company. We provide an environment where you’re empowered to be your best. We encourage you to take risks and in return, offer a world of rewards and benefits for performance. Exceeding your limits is an exceptional start to your life's best work.SM

 

Just like you, we are driven by a set of fundamental principles that are guiding our way forward. Our values of integrity, compassion, relationships, innovation, and performance serve as a foundation to transform health care. Are you in? Learn more about your future at UnitedHealth Group at careers.unitedhealthgroup.com

 

Job Category:

Human Capital

Country:

US

Approximate Salary:

Not Specified

Position Type:

Full Time

Senior Employee Relations Analyst - Minnetonka, MN

UHG - Minnesota, US

Posted: 11/15/2018

The Senior Employee Relations Analyst will provide day-to-day support on a variety of employee relations issues, and is responsible for policy interpretation, information gathering, and resolution of issues consistent with UnitedHealth Group’s (UHG) model of employment policies and practices.  

The position requires strong organizational skills, the ability to manage multiple priorities, strong verbal / written communication skills, analytical problem solving, and time management and negotiating skills.  A Sr. ER Analyst will consult with peers, ER Case Managers, ER Managers / Directors, and Human Capital Partners for opinions and precedent, and will be responsible for accurate and timely analysis of a variety of data to meet deadlines and commitments.  The Sr. ER Analyst will handle incoming calls up to 3 hours a day, while managing their caseload, and ensuring cases are documented in the case management system.  

Primary Responsibilities:
  • Consults with Human Capital Partners, Managers, and Employees to provide guidance on the employee relations model and to facilitate the resolution of issues consistent with policies and practices
  • Handles performance, disciplinary, and termination issues for managers while following the appropriate case escalation and notification guidelines based on the subject matter
  • Completes research from all available resources for due diligence in an effort to mitigate risk
  • Resolves problems by clarifying issues; researching questions and exploring answers and alternative solutions, and consulting with others, as needed, prior to recommending appropriate actions
  • Sense of urgency and competency to handle emergency “One Breath” situations according to UHG protocols
  • Effectively and efficiently handles a call schedule of 2.5 to 3 hours per day from employees or managers

Required Qualifications:
  • 3+ years of experience in employee relations
  • Knowledge of State and Federal employment law; working knowledge in ADA, FLSA, EEO
Preferred Qualifications:
  • BS or BA Degree
  • Possess strong Windows, Excel, Word, PeopleSoft skills
Careers at UnitedHealth Group. We have modest goals: Improve the lives of others. Change the landscape of health care forever. Leave the world a better place than we found it. Such aspirations tend to attract a certain type of person. Crazy talented. Compassionate. Driven. To these select few, we offer the global reach, resources and can-do culture of a Fortune 6 company. We provide an environment where you're empowered to be your best. We encourage you to take risks. And we offer a world of rewards and benefits for performance. We believe the most important is the opportunity to do your life's best work.(sm)
 
 
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.     
 
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
 
 
Job Keywords: Senior Employee Relations Analyst, Minnetonka, MN, Minnesota

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