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We have modest goals: Improve the lives of others. Change the landscape of health care forever. Leave the world a better place than we found it. Such aspirations tend to attract a certain type of person. Crazy talented. Compassionate. Driven. To these individuals, we offer the global reach, resources and can-do culture of a Fortune 5 company. We provide an environment where you’re empowered to be your best. We encourage you to take risks and in return, offer a world of rewards and benefits for performance. Exceeding your limits is an exceptional start to your life's best work.SM


Just like you, we are driven by a set of fundamental principles that are guiding our way forward. Our values of integrity, compassion, relationships, innovation, and performance serve as a foundation to transform health care. Are you in? Learn more about your future at UnitedHealth Group at careers.unitedhealthgroup.com


Job Category:




Approximate Salary:

Not Specified

Position Type:

Full Time

Senior Instructional Designer – Minnetonka, MN

UHG - Minnetonka, Minnesota

Posted: 12/13/2018

As part of the Unified Data Warehouse (UDW) Business Program Management Office, our Senior Instructional Designer is responsible for applying instructional design and development principles and processes to create and/or enhance effective, engaging and innovative programs supporting this vital enterprise analytics and reporting data asset.  As a member of this team, you will partner with team members to identify, propose, and develop performance improvement solutions, including training or other activities to ensure learning transfer occurs and performance gaps are addressed. Your primary goal is to ensure high quality curriculum is available to support business and technology users of UDW through the transfer of learning and successfully addressing any identified gaps.
You will be responsible for staying connected to the latest in learning design strategies and thinking, with emphasis in Online Learning. You will create original synchronous and asynchronous learning solutions.  You will apply innovative and creative strategies including but not limited to web-based tutorials, documented procedures, audio and video vignettes, and simulations using various technology tools. In this role, you may act as a project manager for some efforts.  You’ll enjoy working side by side with your peers in the Minnetonka, MN location as you tackle some tough challenges.
Primary Responsibilities
  • Applies a systems approach to curriculum design, re-design and development
  • Participates in the planning, development, delivery and evaluation of learning programs supporting UDW’s Certificate and Certification programs
  • Define training goals, learning objectives, audience, and timelines
  • Accept responsibilities as needed in defining process and standards
  • Builds collaborative partnerships with peers, others UDW BPMO and with business partners and users
  • Identify appropriate delivery approaches, media, and methodologies
  • Apply principles of adult learning and training best practices to create innovative and effective solutions
  • Creates, enhances or updates individual course curriculum and materials for varying audiences including beginner, advanced and expert levels to meet certification requirements and business needs
  • Stays current on various training delivery technique
  • Facilitates virtual training sessions
  • Effectively manage and support the learning environment by applying learner-centric approaches to promote engagement and active participation by all learners, maintaining a positive and professional learning environment, maintaining control of the training and appropriate responses to unforeseen circumstances during delivery
  • Conduct Train-the-Trainer sessions to prepare candidates for Certification for delivery and conducting pilots to obtain stakeholder/SME approval
  • Facilitate end user forums including preparation of materials
  • Oversee critical communication delivery mechanisms for training materials (e.g., SharePoint sites, HubConnect Groups)
  • Support other UHC Controllership training development initiatives

Required Qualifications:
  • Bachelor’s degree or high school diploma/GED with equivalent work experience
  • 2+ years of experience in conducting learning analysis; including knowledge and demonstrated application of principles of adult learning and needs assessment techniques
  • 2+ years of experience designing and developing engaging, effective online learning programs and tools, both synchronous and asynchronous, using current and successful strategies while applying a systematic approach to instructional design and development
  • 1+ years of experience with Adobe Captivate, Articulate Suite, Storyline, Engage or equivalent online learning development tools
  • 3+ years of experience managing projects
  • 1+ years of experience with incorporating multiple media elements in to learning programs including audio, video, animation, simulation, and self-developed graphics
  • Intermediate or higher level of proficient with Microsoft Word, PowerPoint and Excel
Preferred Qualifications:
  • Strong analytical skills, attention to detail, problem-solving and fact-based decision making abilities
  • Strong time management, prioritization and planning skills
  • Strong written and verbal communication skills
  • Experience in project management and working on multiple projects at a time
  • Experience in leading design projects in which multiple SMEs contribute
  • Proven ability to produce quality results using rapid development models and tools
  • Group facilitation and presentation skills
  • Generally work is self-directed and not prescribed.  Works with less structured, more complex issues
  • Serves as a resource to others
  • Can work through ambiguity
Careers with UnitedHealthcare. Let's talk about opportunity. Start with a Fortune 6 organization that's serving more than 85 million people already and building the industry's singular reputation for bold ideas and impeccable execution. Now, add your energy, your passion for excellence, your near-obsession with driving change for the better. Get the picture? UnitedHealthcare is serving employers and individuals, states and communities, military families and veterans where ever they're found across the globe. We bring them the resources of an industry leader and a commitment to improve their lives that's second to none. This is no small opportunity. It's where you can do your life's best work.SM
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
Job Keywords: Instructional design, online learning, e-learning, e leaning, e-learning, adult learning, curriculum developer, Addie, analytical, design, development, implementation, evaluation, project, PM, project management, Minnetonka, MN, Minnesota

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