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About UHG

Careers at UnitedHealth Group

 

We have modest goals: Improve the lives of others. Change the landscape of health care forever. Leave the world a better place than we found it. Such aspirations tend to attract a certain type of person. Crazy talented. Compassionate. Driven. To these individuals, we offer the global reach, resources and can-do culture of a Fortune 5 company. We provide an environment where you’re empowered to be your best. We encourage you to take risks and in return, offer a world of rewards and benefits for performance. Exceeding your limits is an exceptional start to your life's best work.SM

 

Just like you, we are driven by a set of fundamental principles that are guiding our way forward. Our values of integrity, compassion, relationships, innovation, and performance serve as a foundation to transform health care. Are you in? Learn more about your future at UnitedHealth Group at careers.unitedhealthgroup.com

 

Job Category:

Claims

Country:

US

Approximate Salary:

Not Specified

Position Type:

Full Time

Senior Recovery / Resolutions Representative - Eden Prairie, MN or Wauwatosa, WI

UHG - Eden Prairie, Minnesota

Posted: 11/12/2018

Energize your career with one of Healthcare’s fastest growing companies.  

 

You dream of a great career with a great company – where you can make an impact and help people.  We dream of giving you the opportunity to do just this.  And with the incredible growth of our business, it’s a dream that definitely can come true. Already one of the world’s leading Healthcare companies, UnitedHealth Group is restlessly pursuing new ways to operate our service centers, improve our service levels and help people lead healthier lives.  We live for the opportunity to make a difference and right now, we are living it up.

 

This opportunity is with one of our most exciting business areas: Optum – a growing part of our family of companies that make UnitedHealth Group a Fortune 6 leader.

 

Optum helps nearly 60 million Americans live their lives to the fullest by educating them about their symptoms, conditions and treatments; helping them to navigate the system, finance their healthcare needs and stay on track with their health goals. No other business touches so many lives in such a positive way. And we do it all with every action focused on our shared values of Integrity, Compassion, Relationships, Innovation & Performance.

The health care system is still evolving at a rapid pace. Technology is driving new advances in how patient care is delivered and how it's reimbursed. Now, UnitedHealth Group invites you to help us build a more accurate and precise approach to claims adjudication. As part of our Recovery and Resolutions team, you'll help understand and overcome errors in claims processing. You'll have all the tools and backing you need to help manage subrogation files, negotiate settlements and ensure adherence to compliance policies. All the while, you'll be building your career with a leader and reaching for the highest levels of performance as you do your life's best work.

Senior Recovery / Resolutions Representatives work in conjunction with the Negotiator Team to facilitate recoveries through the investigation of case details, gathering of plan documents, and preparation of medical payment summaries.

Primary Responsibilities:
  • Ensure compliance with Health Insurance Portability and Accountability Act (HIPAA)
  • Review claims platforms, research, and analyze treatment to determine claims relatedness (50%)
  • Validate contact information and accident - related injuries (10%)
  • Research and gather appropriate plan documents from multiple sources (15%)
  • Prepare Subrogation demand packages for submission to insurance carriers (25%)

Required Qualifications:
  • High School Diploma / GED (or higher)
  • 2+ years of office experience
  • Demonstrated knowledge of Microsoft Office products including Excel (creating and editing spreadsheets), OneNote (creating and editing), Outlook (creating and reading emails), PowerPoint (creating, editing and viewing presentations), and Word (creating documents and making edits as necessary)
Preferred Qualifications:
  • Bachelor's Degree (or higher)
  • Knowledge of medical terminology, claims billing / coding, and / or subrogation principles
  • COSMOS, FACETS, ISET, NICE, UNET Claims Platforms experience
Soft Skills:
  • Ability to work well in a fast - paced production environment; performing multiple tasks effectively and concurrently
  • Open to change and new information; ability to adapt behavior and work methods to changing organization
Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make the health system work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Keywords: medical terminology, claims billing / coding and / or subrogation principles

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