Giant Eagle Supermarkets

About Giant Eagle Supermarkets

 

Job Category:

Customer Service

Country:

United States

Postal Code:

43085

Approximate Salary:

Not Specified

Position Type:

Full Time

Senior Store Detective (Full-Time) Columbus West

Giant Eagle Supermarkets - Columbus, Ohio

Posted: 10/14/2018

About Us

Giant Eagle Inc., ranked 35th on Forbes Magazine's largest private corporations list, is one of the nation's largest food retailers and distributors with approximately \\$9.6 billion in annual sales. Founded in 1931, Giant Eagle, Inc. has grown to be the number one supermarket retailer in the region with 417 retail locations throughout western Pennsylvania, north central Ohio, northern West Virginia and Maryland.

Team Members who work for our flagship banner, Giant Eagle, are continually redefining and improving the supermarket shopping experience. We're creating a destination where customers find high-quality foods and convenience-oriented services, along with some pleasant and unexpected surprises as we try new things and roll out new ideas. You will be part of a growing team that emphasizes building lifelong relationships with our customers by focusing on understanding and exceeding their needs.

Position Summary

The purpose of this position is to serve the assigned locations in the detection and apprehension of shoplifters in accordance to company policy and to identify and report internal integrity issues to the assigned Loss Prevention Representative.

Job Responsibilities

  • Detection and apprehension of shoplifters and or vendors in accordance with company policy by use of
    visual and closed circuit television ( CCTV ) standard practice
  • Detection and reporting of internal integrity issues in accordance to company policy by use of visual and
    CCTV standard practice.
  • Assist District Loss Prevention Manager in training/scheduling/hiring/ coaching and evaluation of store
    detectives
  • Communicate effectively to customers and law enforcement through verbal contact and written reports
  • Utilize CCTV to create video records of incidents requested by law enforcement and internal departments
    at the direction of the assigned District Loss Prevention Manager
  • Provide testimony in court on cases required by law enforcement or court representatives
  • Perform other security and loss prevention duties to provide and maintain a safe and secure environment
    for customers, Team members or others visiting the company occupied locations.
  • Troubleshoot report and provide solutions for malfunctions in CCTV equipment
  • Assist the District Loss Prevention Managers with LP, Security and Safety accountabilities
  • Little or no financial or budgetary responsibility Amount of Budgetary Responsibility: \\$0
  • None

Education and Training Required

  • High school diploma or equivalent

Experience Required

  • 0 to 6 months

Experience Desired

  • Experience in a grocery retail environment

Age Requirement

  • At least 18 years of age

Shift

1st Shift - 6a - 3p, 2nd Shift - 2p - 10p

Competencies Required

  • Adaptability
  • Customer Focused
  • Gets Things Done
  • Interpersonal Skills
  • Problem Solving
  • Respect for Self and Others
  • Composure
  • Computer Skills
  • Conflict Resolution
  • Continuous Learner
  • Negotiation
  • Numeric Computation/Reporting
  • Open to Feedback
  • Presentation & Verbal Communic
  • Technical (specific to job)
  • Written Communication

Work Environment

  • Aware of surroundings in a high traffic warehouse environment
  • Normal office environment
  • Normal store environment with no continuous exposure to extreme temps, dust, etc

Physical requirements

  • Carrying Up to 50 pounds
  • Must be able to sit or stand for extended periods of time

Equipment Used

  • Adding Machine
  • Calculator
  • Computer
  • Copier
  • Fax Machine
  • Printer
  • Telephone
  • CCTV equipment
  • Cardboard Baler
  • Carts
  • Compactor

Apply Now