Giant Eagle Supermarkets

About Giant Eagle Supermarkets


Job Category:



United States

Postal Code:


Approximate Salary:

Not Specified

Position Type:

Full Time

Senior Team Leader (FT) - Giant Eagle - Akron/Canton

Giant Eagle Supermarkets - Bedford Heights, Ohio

Posted: 12/9/2018

About Us

Giant Eagle Inc., ranked 35th on Forbes Magazine's largest private corporations list, is one of the nation's largest food retailers and distributors with approximately \\$9.6 billion in annual sales. Founded in 1931, Giant Eagle, Inc. has grown to be the number one supermarket retailer in the region with 417 retail locations throughout western Pennsylvania, north central Ohio, northern West Virginia and Maryland.

Team Members who work for our flagship banner, Giant Eagle, are continually redefining and improving the supermarket shopping experience. We're creating a destination where customers find high-quality foods and convenience-oriented services, along with some pleasant and unexpected surprises as we try new things and roll out new ideas. You will be part of a growing team that emphasizes building lifelong relationships with our customers by focusing on understanding and exceeding their needs.

Position Summary

Assist and support the Store Manager/Director in their everyday activities by providing leadership and direction in store operations through clear articulation of the Company's strategic plan, developing action plans to drive the strategic plan, and delegating responsibilities to implement training methods and merchandising techniques which will achieve the Company's objectives. Supervisory responsibilities include all customers and Team Members working in the store.

Job Responsibilities

  • Assist on the development of merchandising techniques, appropriate employee training and more efficient store opportunities to increase sales to meet changing customer requirements and achieve the Company's business plans.
  • Collaborate in the analysis of the Customer Satisfaction Index; identify areas needing improvement, and design programs and procedures to meet objectives.
  • Collaborate in the analysis of the Employee Satisfaction Index, identify areas needing improvement, and use communication processes, rewards.
  • Assist the Store Manager/Director in delegating responsibilities to all Department Managers in order to implement training and communication processes, which promote the continuous development of employees and help to identify candidates for the Management Development Process.
  • Supervise, implement and maintain safety programs and procedures to ensure the safety of customers and employees by communicating safety procedures, investigating complaints and accident reports, and performing physical inspections of store facilities and equipment to ensure compliance with local, state and OSHA regulations.
  • Foster good working relations with union members and representatives by addressing their concerns and articulating the Company's interpretation of the labor agreement and policies in a consistent manner (if applicable).
  • Ensure that proper procedures are being followed so that store meets out-of-stock percentage goal.
  • Provide leadership that promotes and exemplifies a Passion for Food.
  • Responsible for budget development, expense control and/or revenue generation for a department.

Education and Training Required

  • High school diploma or equivalent

Experience Required

  • 3 to 5 years

Age Requirement

  • At least 18 years of age


** Retail Shifts **

Competencies Required

  • Adaptability
  • Customer Focused
  • Gets Things Done
  • Interpersonal Skills
  • Problem Solving
  • Respect for Self and Others
  • Business and Financial Acumen
  • Builds High Performance Teams
  • Communicate w/Courage & Impact
  • Manages Team Execution
  • Strategic Thinking & Planning

Work Environment

  • Normal store environment with no continuous exposure to extreme temps, dust, etc

Physical requirements

Equipment Used

  • Calculator
  • Computer
  • Copier
  • Fax Machine
  • Printer
  • Telephone
  • Cardboard Baler
  • Intercom
  • Ordering Machine
  • Plastic Baler
  • Power jacks
  • Receiving Gun
  • Safety Cutter
  • Tape Splitter
  • Trash compactor
  • U-Boats
  • WalkieTalkie

Apply Now