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We have modest goals: Improve the lives of others. Change the landscape of health care forever. Leave the world a better place than we found it. Such aspirations tend to attract a certain type of person. Crazy talented. Compassionate. Driven. To these individuals, we offer the global reach, resources and can-do culture of a Fortune 5 company. We provide an environment where you’re empowered to be your best. We encourage you to take risks and in return, offer a world of rewards and benefits for performance. Exceeding your limits is an exceptional start to your life's best work.SM


Just like you, we are driven by a set of fundamental principles that are guiding our way forward. Our values of integrity, compassion, relationships, innovation, and performance serve as a foundation to transform health care. Are you in? Learn more about your future at UnitedHealth Group at careers.unitedhealthgroup.com


Job Category:

Information Technology


United States

Postal Code:


Approximate Salary:

Not Specified

Position Type:

Full Time

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Senior Technology Systems Analyst – Eden Prairie, MN or Franklin, TN

UHG - Eden Prairie, Minnesota

Posted: 09/30/2018

Grow your career with an exciting opportunity with Optum, where you will be a part of creating software solutions that help to change lives - millions of lives. As a Senior Technology Systems Analyst at Optum, you will have the opportunity to be a part of a agile team dedicated to help make the health care system work better for everyone. Here, you'll partner with some of the smartest people you've ever worked with to design solutions to meet a wide range of health consumer needs. And we need world-class Systems, like you, to help us build our next generation customer experience.

As part of our elite team, you will play a pivotal role in the Software development life cycle and consult with end users to evaluate business requirements into design specifications. You will work with all levels of the business, ensuring product deliverables align with business requirements, with measurable results. There's never been a more exciting time to work in health care where performance and innovation can fuel your life's best work.(sm)
We’re seeking an experienced technology professional with experience helping to develop BigData applications in an Agile / DevOps / Cloud environment.  Our new product platforms are transforming the Healthcare market deploying advanced analytics to solve the hardest problems. 
Primary Responsibilities:
  • Work closely with business teams to strategize solutions that support long term business objectives
  • Ensure Software Engineering deliverables align with business requirements with measurable results
  • Liaise between Business Subject Matter Experts, Business Analysts, Engineering teams, System Architects, and Project Management groups within Optum
  • Analyze business requirements; demonstrate clear problem understanding and benefit of solution; model business operations; analyze and design solutions as part of agile software development life cycle
  • Translate business needs into actionable documentation/specifications including features, use case scenarios, process and systems models, conceptual design diagrams, and user stories to support iterative development
  • Advise and support Engineering team during development cycle
  • Evaluate and present solutions objectively and facilitate conflict resolution
  • Collaborate with architects on design and build/buy/integrate decisions 
  • Consult with key stakeholders on complex systems integration issues
  • Communicate effectively with various levels of stakeholders
  • Facilitating Joint Application Design (JAD) and Joint Application Requirements (JAR) sessions
  • Lead and mentor other Systems Analysts
  • Collaborate with DevOps team to ensure testing efforts align with system deliveries and business processes

Required Qualifications:
  • Bachelor's Degree or equivalent work experience
  • 4+ years of experience conducting and facilitating requirements gathering via JAR/JAD sessions and performing business systems analysis or equivalent business process analysis  
  • 4+ years of decomposing business requirements into features and user stories; and writing technical documentation to support solution delivery including business process improvement and workflow diagrams, business process and system integration models, and technical specifications
  • 2+ years of experience working in Agile/SCRUM environment
  • Demonstrated success consulting with multiple levels of stakeholders on complex technical problems
  • Previous experience conducting analysis for systems integration programs or data analysis
  • Experience working within the SDLC in large complex programs
  • Proficiency with Visio
Preferred Qualifications:
  • Previous proven experience using written and verbal communication skills with various levels of management, stakeholders, and subject matter experts
  • Proficiency with MS Office products
  • Experience with product roadmap software, such as Aha!; and Agile software development tools such as CA Central or JIRA
  • Experience working with global teams
  • Knowledge of Revenue Cycle Management concepts
  • Healthcare Industry experience

Optum is a diversified health services and innovation company where data, technology, people and action combine to make great things happen every day. Join us. Learn more about how you can start doing your life's best work.(sm)



Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.


UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.



Job Keywords: Systems Analyst, software development, software engineering, technology, JAD sessions, requirements gathering, technical specifications, user stories, technical documentation, workflow diagrams, Jira, Rally, Agile, Scrum, SDLC, Eden Prairie, MN, Minnesota, Franklin, TN, Tennessee, Nashville, Minneapolis

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