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Careers at UnitedHealth Group


We have modest goals: Improve the lives of others. Change the landscape of health care forever. Leave the world a better place than we found it. Such aspirations tend to attract a certain type of person. Crazy talented. Compassionate. Driven. To these individuals, we offer the global reach, resources and can-do culture of a Fortune 5 company. We provide an environment where you’re empowered to be your best. We encourage you to take risks and in return, offer a world of rewards and benefits for performance. Exceeding your limits is an exceptional start to your life's best work.SM


Just like you, we are driven by a set of fundamental principles that are guiding our way forward. Our values of integrity, compassion, relationships, innovation, and performance serve as a foundation to transform health care. Are you in? Learn more about your future at UnitedHealth Group at careers.unitedhealthgroup.com


Job Category:




Approximate Salary:

Not Specified

Position Type:

Full Time

Senior Transportation Manager - Market Operations - San Antonio, Texas

UHG - San Antonio, Texas

Posted: 12/7/2018

Responsible for daily operations of transportation teams across the Texas market. Responsibilities include staff management and establishment of vendor relationships to facilitate the service of vehicle assets. Facilitates setup of locations, staffing, and asset procurement in new markets. Collaborates with Customer Service and Dispatch Management to ensure market demands and service level obligations are being met.  Responsible for managing to market P&L’s, meeting internal and external demands, and adhering to all safety and regulatory guidelines. This position may also provide assistance with special projects and communication efforts to members, clinic staff, and community partners. Provides strategic management support to the Director of Transportation through oversight of all assigned aspects of Comfort Care Transportation operations in multiple facilities throughout assigned area.
Required Qualifications:
  • Responsible for all aspects of staff development to include workflow scheduling, hiring, training, coaching and development
  • Conducts performance reviews and recommends merit increases, promotions and disciplinary action
  • Manages all assigned field operations in assigned markets
  • Oversees the management of employees in multiple markets in support of departmental and company objectives
  • Works with senior management to ensure operations and relations are efficient and effective
  • Attends required meetings and participates in committees as requested
  • Conduct presentations at various events or community/professional meetings to raise awareness of Comfort Care Transportation
  • Reviews operational problems and policies and implements corrective actions to remedy them
  • Assists with development of business expansion strategies including fleet acquisitions, staffing and creating satellite transportation facilities
  • Oversees the fleet functions and resolves conflicting issues across functional areas
  • Collaborates with outside transportation vendors as needed to fulfill service initiatives
  • Produces and analyzes operational reports to ensure compliance and operational efficiency
  • Develops strategies in support of the company’s operational goals
  • Demonstrate teamwork, customer satisfaction skills, and represent the organization’s Corporate Standards
  • Works closely with Transportation Service Center management to ensure optimal operational efficiency
  • Performs all other related duties as assigned

Required Qualifications:
  • Bachelor’s degree in Operations, Business Administration, Management or a related field required.  (8 additional years of comparable work experience beyond the required years of experience may be substituted in lieu of a bachelor’s degree)
  • Seven or more years of related experience with at least 5 years of management experience
  • Excellent written and oral communications skill
  • 5 years’ experience analyzes operational data, draw conclusions and make recommendation to senior management for consideration required
  • Ability to effectively manage staff and discipline/coach them when needed required
  • Ability to prioritize and manage a variety of simultaneous projects required
Preferred Qualifications:
  • Experience with patient transportation operations preferred
  • Bilingual (English/Spanish) fluency preferred
Physical & Mental Requirements
  •  Ability to lift up to 25 pounds
  •  Ability to sit for extended periods of time
  •  Ability to use fine motor skills to operate equipment and/or machinery
  •  Ability to properly drive and operate a company vehicle
  •  Ability to receive and comprehend instructions verbally and/or in writing
  •  Ability to use logical reasoning for simple and complex problem solving

Careers with WellMed. Our focus is simple. We're innovators in preventative health care, striving to change the face of health care for seniors. We're impacting 240,000+ lives, primarily Medicare eligible seniors in Texas and Florida, through primary and multi-specialty clinics, and contracted medical management services. We've joined Optum, part of the UnitedHealth Group family of companies, and our mission is to help the sick become well and to help patients understand and control their health in a lifelong effort at wellness. Our providers and staff are selected for their dedication and focus on preventative, proactive care. For you, that means one incredible team and a singular opportunity to do your life's best work.(sm)


Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

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