Xanterra Travel Collection

Job Category:

Food Service

Country:

United States

Postal Code:

84767

Approximate Salary:

Not Specified

Server Assistant-Tipped

Xanterra Travel Collection - Springdale, Utah

Posted: 08/27/2018

Overview

Food and Beverage outlets vary by property.  Server Assistants will be assigned locations based on level of experience.

Responsibilities
  • Perform all duties toward the goal of providing excellent guest service in an efficient manner.
  • Follow all policy, procedures and service standards.
  • Respond immediately and professionally to guest service issues and report the situation to the appropriate server or manager on duty.
  • Serve and re-fill water to guests; clear and set tables in accordance with all sanitation and service standards; assist servers as requested and transport dirty tableware from the Dining Room to the dish drop area.
  • Knowledge of all menus.
  • Knowledge of general guest information.
  • Maintain cleanliness of Dining Room and service areas. Maintain organized and fully stocked side stands within the Dining Room.
  • Complete assigned duties within each shift.
  • Assist host staff as needed.
  • Develop and maintain positive communication and teamwork with all co-workers and supervisors: front and back-of-house.
Qualifications
  • Food and Beverage experience preferred.
  • Lifting, balancing and carrying Dining Room service trays.
  • Ability to organize and prioritize under pressure while presenting a calm and pleasant demeanor.
  • Ability to communicate effectively with guests, co-workers and supervisors.
  • Must be able to walk for long periods of time.
  • Must be able to lift and carry 30 pounds.
  • Must be able to bend, stretch and reach for extended periods of time.

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