Xanterra Travel Collection

Job Category:

Food Service

Country:

United States

Postal Code:

86046

Approximate Salary:

Not Specified

Spenser's Pub Server (Polar Express Season '18-'19)

Xanterra Travel Collection - Williams, Arizona

Posted: 11/13/2018

Overview

The Spenser's Pub Server is responsible for providing expedient, courteous cocktail & food service to lounge or bar guests.

Responsibilities
  • Fully understand and support Xanterra Mission Statement and Core Values.
  • Ensure the guests are courteously greeted, orders placed properly and expediently served.
  • Inform guests of any beverage specials, and constantly up-selling beverage orders.
  • Request proper identification of guests who appear to be under the age of thirty.
  • Enforce Xanterra Parks & Resorts, Arizona State and any other applicable liquor laws regarding the serving of alcoholic beverages.
  • Strictly adhere to TIPS program at all times in the serving of alcoholic beverages.
  • Bring any TIPS related issues with guests to the immediate attention of the bartender working lead or Restaurant Manager.
  • Proper and efficient use of the Aloha POS system in ordering beverages and keeping voids and mis-orders to an absolute minimum.
  • Describe drink recipes when requested by the guests.
  • Clear and bus tables as guests leave, maintaining sanitation and cleanliness levels of the seating area.
  • Attend all company-sponsored liquor training classes.
  • Manage own bank for beverage sales including credit cards, cash and room charges.
  • Complete opening and closing shift side duties.
  • Assist bartender in garnishing drinks as necessary.
  • Place and serve food orders from bar menu.
  • Other duties as assigned.
Qualifications

Minimum Qualifications:

  • Must be at least 18 years of age or older.
  • Knowledge of beer and wine selections.

Preferred Qualifications:

  • Previous bartending or food service experience with alcohol awareness training is preferred.

Basic Competencies:

  • Verbal comprehension (Understand oral and written communications, follow detailed directions).
  • Communication skills (provide clear instructions/directions)
  • Reasoning skills (problem solving and troubleshooting skills)
  • Basic math skills.

Employment Conditions:

  • Work safely to prevent on the job accidents and injuries.
  • Work in inclement restaurant conditions.
  • Work safely to ensure company equipment is secure.
  • Wear protective equipment as required by the job duties.
  • Complete required alcohol awareness and food safety certifications.
  • Work hours may include a nonstandard workweek, overtime, and various shift work as needed.

Physical Requirements:

  • While performing the duties of this job, the employee is:
  • Constantly standing, walking, twisting, using eye/hand coordination, manual dexterity, handling, wrist motion, bending/ stooping.
  • Frequently carrying, bending, stooping, lifting, pushing, and pulling items weighing up to 10lbs.
  • Occasionally carrying, bending, stooping, lifting, pushing, and pulling items weighing up to 50lbs.
  • Constantly listening, hearing, seeing, and speaking.
  • Will be required to stand and walk for long periods of time on cement floors and to occasionally walk on uneven surfaces.

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