About Arby's



United States

Postal Code:


Approximate Salary:

Not Specified

Sr. Analyst of Loyalty Analytics

Arby's - Atlanta, Georgia

Posted: 11/18/2018

PURPOSE OF THE POSITION: The purpose of this position is to use analytics and data to assess the performance of the Inspire Brands loyalty program to update the base program, forecast performance of campaigns and promotions, and inform program recommendations



Loyalty program performance analysis

  • Analyze sales, product, customer, and industry data to understand ongoing performance of the base program and campaigns
  • Use advanced analytical tools such as SQL, R, python, etc. to select and perform analysis on available data
  • Forecast performance of potential campaigns based on customer and program models
  • Inform program design and uncover guest insights based on ongoing analysis


Analysis development

  • Build salient models such as program and customer models to enable ongoing analysis of the loyalty program and personalization campaigns



  • Required Minimum: Bachelor's degree in Mathematics, Statistics, Engineering, Physics, or Quantitative Economics



  • 2+ years of experience with CRM / database marketing and customer analytics (loyalty and retention); deep experience analyzing the performance of data-driven marketing programs through advanced analytical techniques
  • 3+ years of data analysis experience, using SQL, R, python, and / or other advanced statistical techniques



  • Ability to solve problems through a structured approach using advanced analytical techniques such as SQL, R, python, and / or other advanced statistical techniques
  • Ability to work in cross-functional teams and deliver results
  • Ability to explain the business impact of analysis
  • Conscientious about meeting project deadlines
  • Personal integrity, humility, an appreciation for the power of true teamwork, and a sense of humor
  • Passion for the restaurant industry and desire to train in our restaurants to learn operations. A strong desire to help shape the future at Inspire Brands
  • Self-starter personality who can operate with minimal supervision
  • Availability to travel up to 10%



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