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Careers at UnitedHealth Group


We have modest goals: Improve the lives of others. Change the landscape of health care forever. Leave the world a better place than we found it. Such aspirations tend to attract a certain type of person. Crazy talented. Compassionate. Driven. To these individuals, we offer the global reach, resources and can-do culture of a Fortune 5 company. We provide an environment where you’re empowered to be your best. We encourage you to take risks and in return, offer a world of rewards and benefits for performance. Exceeding your limits is an exceptional start to your life's best work.SM


Just like you, we are driven by a set of fundamental principles that are guiding our way forward. Our values of integrity, compassion, relationships, innovation, and performance serve as a foundation to transform health care. Are you in? Learn more about your future at UnitedHealth Group at careers.unitedhealthgroup.com


Job Category:

Business Operations



Approximate Salary:

Not Specified

Position Type:

Full Time

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Sr. Business Process Analyst - UHC Benefit Ops - Minnetonka, MN

UHG - Minnetonka, Minnesota

Posted: 11/12/2018

The Transformation organization helps the broader UHC Operations prioritize efforts, organize select initiatives into cohesive programs and manage those programs across operations and business partners to help drive process and quality improvement at speed.  We partner with UHC leaders in areas such as Claims, Provider, and Consumer Service, with shared accountability for results.  The Transformation team fosters a diverse group of Operations, Consulting, Strategic, and Program Management professionals who are leading and working as part of larger teams with complimentary resources from across the UnitedHealth Group enterprise. 
Projects focus across a range of our business’ most pressing issues and opportunities, whether that is reducing transaction handling times; improving consumer, broker, or employer service; driving further operational efficiencies; assisting with medical cost affordability; or maintaining regulatory compliance.  The team brings diverse health care, consulting, process improvement, operations, and program management expertise. These skills, when joined with the deep knowledge of our business partners, enable a comprehensive approach to supporting some of UHC’s most critical change programs.
The environment is challenging and fast - paced, requiring flexibility, willingness to stretch and move across different functions and types of programs, courage to agitate and lead, strong initiative, and creativity in terms of approach to tailored solutions that are responsive to the demands of the business.  Team members are expected to have a high level of energy, a passion for driving demonstrable value at speed, and making a positive impact both within and beyond United Healthcare. Finally, Transformation Team leaders take talent development seriously, and are challenged to develop others as well as themselves for even greater leadership opportunities across the UnitedHealth Group enterprise over time.
The Business Analyst works in the Transformation Management Office (TMO) to support and manage a variety of Transformation programs. Candidates for this role must have exceptional written and verbal communication skills. Cross-functional communication and coordination across all areas of the organization including business operations, relationship management, finance, human capital, legal, technology, and sales is also required.
Primary Responsibilities:
  • Support planning, management, implementation and transition of business-critical projects
  • Support Value Stream teams in adding and updating cost management subscriptions
  • Generate Value Stream reporting, dashboards, and workbooks to support bi-weekly and on-demand data needs
  • Design and develop reports, graphs, visuals and other communications representing project progress, issues and resolutions for project teams, senior leadership and executive management
  • Plan and implement communications to report project progress to all stakeholders
  • Generate weekly reporting to assess progress and results of cost superiority initiatives
  • Perform other duties as required


Required Qualifications:
  • BA Degree required in a related field
  • 3+ years of project management and leadership experience
  • Advanced proficiency in PowerPoint, Excel, and Word to develop complex communications, visuals and planning materials
  • Willingness to occasionally travel to a variety of office locations for on-site business process analysis and review coordination
Preferred Qualifications:
  • Team player with a great sense of humor
  • Motivated, self-managed, self-starter who thrives in a constantly changing, ambiguous environment
  • Demonstrated ability to work with global team members and geographically diverse teams
  • Ability to multitask and navigate competing priorities independently

At UnitedHealth Group we're rewriting the way health care gets done for millions. Be part of something daring and bold while doing your life's best work.(SM)

Careers with UnitedHealthcare. Let's talk about opportunity. Start with a Fortune 6 organization that's serving more than 85 million people already and building the industry's singular reputation for bold ideas and impeccable execution. Now, add your energy, your passion for excellence, your near-obsession with driving change for the better. Get the picture? UnitedHealthcare is serving employers and individuals, states and communities, military families and veterans where ever they're found across the globe. We bring them the resources of an industry leader and a commitment to improve their lives that's second to none. This is no small opportunity. It's where you can do your life's best work.SM

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.


Job Keywords: Business Analyst, Minnetonka, MN, Minnesota

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