About UHG

Careers at UnitedHealth Group


We have modest goals: Improve the lives of others. Change the landscape of health care forever. Leave the world a better place than we found it. Such aspirations tend to attract a certain type of person. Crazy talented. Compassionate. Driven. To these individuals, we offer the global reach, resources and can-do culture of a Fortune 5 company. We provide an environment where you’re empowered to be your best. We encourage you to take risks and in return, offer a world of rewards and benefits for performance. Exceeding your limits is an exceptional start to your life's best work.SM


Just like you, we are driven by a set of fundamental principles that are guiding our way forward. Our values of integrity, compassion, relationships, innovation, and performance serve as a foundation to transform health care. Are you in? Learn more about your future at UnitedHealth Group at careers.unitedhealthgroup.com


Job Category:



United States

Postal Code:


Approximate Salary:

Not Specified

Position Type:

Full Time

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Sr. Manager, Clinical Implementation - Irvine, CA

UHG - Irvine, California

Posted: 09/24/2018

Great sales are the result of strong purpose, conviction and pride - pride in your ability and your product. UnitedHealth Group offers a portfolio of products that are greatly improving the life of others. Bring along your passion and do your life's best work.(sm)


Responsible for the design, development, management or sun - setting of new, existing or acquisition products from an operational support perspective. Reviews product performance against expectations and facilitates or influences changes to product portfolio to improve competitive position and optimal product performance. May work with internal or external business constituents to determine product future direction or respond to product inquiries. May be project - based and involve working within multiple product functions.


Primary Responsibilities:

  • Manages and is accountable for professional employees and / or supervisors
  • Impact of work is most often at the local level
  • Sets team direction, resolves problems and provides guidance to members of own team
  • May oversee work activities of other supervisors
  • Adapts departmental plans and priorities to address business and operational challenges
  • Influences or provides input to forecasting and planning activities
  • Product, service or process decisions are most likely to impact multiple groups of employees and / or customers (internal or external)
  • Position will oversee legacy client migrations, client onboarding, new product installations on the clinical product platform, and maintenance / monitoring of the full clinical product portfolio
  • Ensures quality and documentation of all requirements in the client intake process: Client contracted elections, Source of Truth documents (Implementation forms, Definition grid), Client carrier List / Account Group List accuracy
  • Responsible for day - to - day operations of team supporting client fulfillment output accuracy and related monitoring for metrics reporting, including quality control procedures
  • Work directly with Product, Business and Operations Leadership to design, develop and drive successful deployment of  new and enhanced programs and services
  • Manage cross - segment projects and initiatives that require problem solving, relationship building, influencing and analyzing
  • Influence innovation across teams to ensure alignment; cohesive progress across technology, marketing, and service operations
  • Navigate and influence multiple cross - functional teams in a complex, matrix work environment
  • Adapt departmental plans and priorities to address business and operational challenges
  • Manage operations process development and maintenance, including documentation



Required Qualifications:

  • Undergraduate degree or equivalent experience
  • 5+ years of Project Management / Product Development experience
  • Strong persuasion skills and demonstrated evidence of innovative thinking and program operations development to make the health care system work better
  • 3+ years health care experience
  • Demonstrated experience managing change initiatives
  • Strong skills presenting complex data and outcomes to executive teams
  • Strong process improvement skills / experience
  • Ability to organize and thrive in a fast - paced environment and work with ambiguity
  • Strong interpersonal skills that enable relationship building
  • Effective oral and written communication skills
  • Ability to analyze and monitor results of outcome measures and assist in creating solutions
  • Ability to work independently with minimal supervisory oversight
  • 5+ years of experience leading, managing, coaching direct reports to consistently meet or exceed expectations

Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make health care work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm)



Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.


UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.



Job Keywords: Project Management, Product Development, Irvine, CA, California


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