Kohl’s Department Stores

About Kohl’s Department Stores

 At Kohl’s, our mission is to inspire and empower families to lead fulfilled lives. And there’s no more rewarding job than that. Because it’s not just about selling things. It’s about letting customers know that the things that make their lives better are within their reach. We build great brands, launch new technologies to make shopping easier, contribute our time and dollars to improve the world we live in and dream up ways to empower our customers and Associates to create a life they love.

Kohl’s is proud to be a member of the community. And being a part of a community means we have responsibilities to fulfill. We think it’s important to give time, energy and money through our many Kohl’s Cares programs. We also protect the environment by seeking innovative solutions that encourage long-term stability. Responsibility to our investors, communities and environment — it’s all a part of what makes us Kohl’s.


Job Category:

Sales

Country:

US

Approximate Salary:

Not Specified

Store Manager - Jacksonville, FL Market

Kohl’s Department Stores - Jacksonville, Florida

Posted: 11/15/2018

BUSINESS IMPACT STATEMENT Lead store management team and overall store operation including responsibility for sales, credit, customer service, retention, human resources, profit and loss, inventory, expense management and store presentation. Provide leadership of associate development, ensuring Kohl's best practices, communication, business analysis and expense management. Do you love . . . empowerment, engagement and development of associates? Are you energized by . . . driving and achieving results in an engaged, competitive environment? Do you enjoy . . . change in a fast paced environment?

ACCOUNTABILITIES

Drive Results

  • Drive sales through brand recognition, pricing and omni
  • Review business summary for merchandise opportunities and take action to drive sales
  • Shop competition, communicate and strategize opportunities to District Manager
  • Manage payroll, expenses and shortage to achieve Kohl's objectives
  • Manage merchandise and operational best practices

Builds Great Teams

  • Drive associate engagement through effective communication, feedback and recognition
  • Manage hiring process to ensure staffing levels
  • Retain associates
  • Lead and facilitate annual review process
  • Delegate tasks to executives and other key leaders
  • Develop associates to promotable levels or larger areas of responsibility

Put Customers First/Act with Integrity

  • Model and inspire Kohl's service standards
  • Maintain and enhance relationships with vendors and community partners
  • Inspire and promote volunteer participation
  • Accommodate customers, associates and applicants with disabilities
  • Ensure compliance with ADA and all other accessibility laws
  • Develop and lead executives in customer issue resolution

Ensures Presentation and Operational Efficiencies

  • Participates in hiring process as needed
  • Oversees and partners with the management team in retaining quality Associates
  • Completes and administers annual Associate reviews
  • Communicates and manages hourly staff so that all ethical standards and all company policies are followed
  • Leads store meetings as directed and ensures action plans are achieved as needed
  • Drives positive reinforcement and motivation to all Associates
  • Coaches and counsels Associates when necessary based on Company productivity goals
  • Completes and administers Associate counseling documentation as necessary. Completes any needed Associate counseling in accordance to company policies/HR guidelines
  • Assists in leading the training effort and ensures all needed training is delivered
  • Develops and coaches Area Supervisors to promotable levels or to assume larger areas of responsibility

QUALIFICATIONS

Required

  • Efficient planning and organizational skills
  • Experience leading significant retail volume
  • Ability to lead and develop a large team
  • Demonstrated ability to communicate at all levels
  • Ability to anticipate challenges and develop solutions
  • Ability to utilize available resources to drive results while ensuring adherence to expense control

Preferred

  • Minimum 3-5 years store management experience in a high volume, big box environment

Special Requirements

  • Ability to spend up to 100% of work time standing or moving about the departments within the store. Physical activities include bending, lifting, climbing, carrying, walking and/or reaching on a frequent basis with or without an accommodation
  • Ability to lift 50 pounds on an occasional to frequent basis. Greater than 50 pounds = one associate per 50 pounds with or without an accommodation
  • Minimal travel to attend meetings

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