Kohl’s Department Stores

About Kohl’s Department Stores

 At Kohl’s, our mission is to inspire and empower families to lead fulfilled lives. And there’s no more rewarding job than that. Because it’s not just about selling things. It’s about letting customers know that the things that make their lives better are within their reach. We build great brands, launch new technologies to make shopping easier, contribute our time and dollars to improve the world we live in and dream up ways to empower our customers and Associates to create a life they love.

Kohl’s is proud to be a member of the community. And being a part of a community means we have responsibilities to fulfill. We think it’s important to give time, energy and money through our many Kohl’s Cares programs. We also protect the environment by seeking innovative solutions that encourage long-term stability. Responsibility to our investors, communities and environment — it’s all a part of what makes us Kohl’s.

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Store Manager - Knoxville, TN Market

Kohl’s Department Stores - Knoxville, Tennessee

Posted: 12/10/2018

Lead store management team and overall store operation including responsibility for sales, credit, customer service, retention, human resources, profit and loss, inventory, expense management and store presentation. Provide leadership of associate development, ensuring Kohl's best practices, communication, business analysis and expense management. Do you love . . . empowerment, engagement and development of associates? Are you energized by . . . driving and achieving results in an engaged, competitive environment? Do you enjoy . . . change in a fast paced environment?



  • Drive sales through brand recognition, pricing and omni

  • Review business summary for merchandise opportunities and take action to drive sales

  • Shop competition, communicate and strategize opportunities to District Manager

  • Manage payroll, expenses and shortage to achieve Kohl's objectives

  • Manage merchandise and operational best practices


  • Drive associate engagement through effective communication, feedback and recognition

  • Manage hiring process to ensure staffing levels

  • Retain associates

  • Lead and facilitate annual review process

  • Delegate tasks to executives and other key leaders

  • Develop associates to promotable levels or larger areas of responsibility


  • Model and inspire Kohl's service standards

  • Maintain and enhance relationships with vendors and community partners

  • Inspire and promote volunteer participation

  • Accommodate customers, associates and applicants with disabilities

  • Ensure compliance with ADA and all other accessibility laws

  • Develop and lead executives in customer issue resolution


  • Ensure Kohl's merchandise presentation directives and merchandise standards reflect Kohl's brand

  • Ensure total store cleanliness and recovery standards are met

  • Direct store visual workload

  • Drive freight best practice to Kohl's expectations

  • Oversee store Cash Office, Service Desk and building safety standards are maintained and take appropriate action when necessary

  • Oversee markdown process and inventory disposition are in compliance with Kohl's best processes



  • Efficient planning and organizational skills

  • Experience leading significant retail volume

  • Ability to lead and develop a large team

  • Demonstrated ability to communicate at all levels

  • Ability to anticipate challenges and develop solutions

  • Ability to utilize available resources to drive results while ensuring adherence to expense control


  • Minimum 3-5 years store management experience in a high volume, big box environment


  • Ability to spend up to 100% of work time standing or moving about the departments within the store. Physical activities include bending, lifting, climbing, carrying, walking and/or reaching on a frequent basis with or without an accommodation

  • Ability to lift 50 pounds on an occasional to frequent basis. Greater than 50 pounds = one associate per 50 pounds with or without an accommodation

  • Minimal travel to attend meetings

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