Hudson Group

About Hudson Group

For over 30 years, Hudson Group has provided travelers across the continental U.S. and Canada with the items they need and the brands they trust. Our portfolio of brands include our iconic Hudson and Hudson News stores as well as proprietary and branded specialty stores and food & beverage locations. With our core purpose to be the Traveler’s Best Friend, we keep customers at the heart of our business.

With our streamlined, experienced and dedicated management team, Hudson Group specifically fits the need for a dynamic news and specialty retailer to enhance any airport or transportation facility. In order to provide the best possible service for passengers, Hudson Group flexibly adapts to operate in a variety of management models such as Master Concessionaire, Direct Lessee or Developer. The Company possesses a unique blend of management capabilities. Our knowledgeable and experienced executive management team develops, merchandises and manages our extensive operations, which continually result in maximum service and revenues for our airport partners and consistent customer satisfaction for everyone that uses our facilities. Our recognizable store names, exciting retail concepts, impeccable credibility and financial stability ensure a long and profitable relationship for our customers and airport partners.


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Store Manager

Hudson Group - Queens, New York

Posted: 08/29/2018

Position: Store Manager
Location: LaGuardia Airport
Job Summary Acts as a liaison of the General Manager and our Joint Venture Partners, as well as the Department of Aviation, while executing the day-to-day activities in support of the strategic planning initiatives to ensure a productive and profitable operation. Promotes an overall corporate image of excellence through a strong work ethic, leadership by example, and the consistent delivery of excellent customer service and store visual presentation for a retail concept / operation.Job Responsibilities
  • Assist the General Manager and Joint Venture Partners in maximizing sales and profits by meeting and exceeding sales budgets while minimizing shrink.
  • Assists the General Manager and Joint Venture Partners in recruiting and developing quality staff at all levels. Provides input to location succession planning.
  • Adheres to all Department of Aviation rules and regulations.
  • Communicates Department of Aviation initiatives to the General Manager and Joint Venture Partners.
  • Attends Department of Aviation, Airport Concessions and management meetings.
  • Communicates General Manager initiatives to Joint Venture Partners.
  • Manages the relationship between the company and the Department of Aviation and reports the status of the relationship to the General Manager and / or Joint Venture Partners.
  • Demonstrates excellent product knowledge and promotes a consistently positive corporate image through clean, well-merchandised stores.
  • Provides leadership, effective management and training for staff.
  • Ensures communications from home office and the General Manager is delivered to all staff levels.
  • Ensures full adherence to all company policies and procedures.
  • Implements and enforces controls that protect the companies assets from internal and external shrink.
  • Ensures over-all floor coaching and supervision is delivered consistently to ensure excellent customer service.
  • Completes on a timely basis all administrative work as assigned by the General Manager and Joint Venture Partners (i.e. scheduling, back office administration, airport compliance).
  • Performs daily/ weekly operational audits.
  • Ensures adherence to all promotional programs and reports deficiencies in compliance to the General Manager and Joint Venture Partners.
  • Demonstrates excellent product knowledge and visual merchandising skills
  • Performs daily inspections in each store to ensure company standards in visual presentation, stock replenishment and housekeeping are maintained.
  • Fulfills all responsibilities of General Manager in his/her absence including responsiveness to landlord, Joint Venture Partners, Department of Aviation and home office requests.
Working Relationships
  • Consults and helps plan daily activities with General Manager; manages the activities of supervisors and staff.
  • Acts as a liaison of the General Manager and our Joint Venture Partners and the Department of Aviation.
  • Provides supervision, guidance and support to store staff.
  • Works with on-site jobbers and sales representatives.
  • Communicates with home office personnel.
Knowledge, Skill and Ability
  • Leadership qualities and demonstrated organizational skills.
  • Excellent time-management skills and problem solving abilities.
  • Strong interpersonal skills with an ability to interact with diverse personalities.
  • Ability to multi-task.
  • Effective interpersonal skills with customers, subordinates, peers, landlords, suppliers, and superiors.
Education and Experience
  • High School Diploma or Equivalent; Associates degree or above preferred
  • Two – four years of previous retail management experience. Multi-store management experience required for multi-store locations.

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