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About UHG

Careers at UnitedHealth Group

 

We have modest goals: Improve the lives of others. Change the landscape of health care forever. Leave the world a better place than we found it. Such aspirations tend to attract a certain type of person. Crazy talented. Compassionate. Driven. To these individuals, we offer the global reach, resources and can-do culture of a Fortune 5 company. We provide an environment where you’re empowered to be your best. We encourage you to take risks and in return, offer a world of rewards and benefits for performance. Exceeding your limits is an exceptional start to your life's best work.SM

 

Just like you, we are driven by a set of fundamental principles that are guiding our way forward. Our values of integrity, compassion, relationships, innovation, and performance serve as a foundation to transform health care. Are you in? Learn more about your future at UnitedHealth Group at careers.unitedhealthgroup.com

 

Job Category:

Account Management

Country:

US

Approximate Salary:

Not Specified

Position Type:

Full Time

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Strategic Account Executive, Specialty Benefits - Maryland Heights, MO

UHG - Maryland Heights, Missouri

Posted: 11/9/2018

To insure retention and growth of existing business; and successful on-boarding of new specialty product customers.   Position involves extensive interaction with clients, brokers, UHC and UnitedHealth Care functional areas to implement and manage accounts.
 
Primary Responsibilities:
  • Perform a variety of account management functions related to the continued growth, profitability, and retention of quality business and development of solid relationships with key producers
  • Participate actively in renewal business proposal activity, profiling the group, requesting underwriting or other data necessary to perform reliable, defensible prospect case calculations for pricing and quoting
  • Develop and maintain thorough working knowledge of established rating, quoting, and procedure guidelines to ensure the necessary uniformity and consistency in completing assigned accountabilities
  • Perform customer service responsibilities including, by not limited to, information correspondence with producers, communications with home office staff in answering questions, negotiating rates, or providing case information, expedition materials (i.e. applications, disclosures, etc.) needed to manage the established book of business, and gathering reliable date for underwriting
  • Add value to sales and account management process by coordinating telephone discussions, face-to-face meetings, scheduling quarterly and annual meetings, and preparation/distribution of account reports, as requested
  • Develop relationship with producers to assist in up sell opportunities as directed by sales staff
  • Responsible for implementation and ongoing service for new customers, specifically specialty product stand-alone customers
  • Responsible for account management across a specific region
  • Create and support the implementation of strategic plan for assigned region
  • Support and participate in Sales presentations and processes
  • Responsible for training and updating information related to customers across organization
  • Measure and report on persistency rates and issues associated with region

Required Qualifications:
  • 2+ years of industry experience in Account Management functions
  • Experience in healthcare or Insurance Industry and product knowledge. Knowledge of Dental, Vision, Life and Disability products
  • Excellent oral and written communication skills
  • Ability to present material in a group setting
  • Ability to work effectively with a diverse customer base
  • Problem solving and strategic thinking skills
  • Dedicated to meeting customer expectations and requirements while maintaining balance with business requirements
  • Accurately sets objectives and goals, develops reasonable and effective process steps to achieve them
  • Can work with internal and external business contacts at all levels, capable of negotiating and navigating challenging political situations

Careers at UnitedHealthcare Employer & Individual. We all want to make a difference with the work we do. Sometimes we're presented with an opportunity to make a difference on a scale we couldn't imagine. Here, you get that opportunity every day. As a member of one of our elite teams, you'll provide the ideas and solutions that help nearly 25 million customers live healthier lives. You'll help write the next chapter in the history of health care. And you'll find a wealth of open doors and career paths that will take you as far as you want to go. Go further. This is your life's best work.(sm)


 

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.


UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

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