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Careers at UnitedHealth Group


We have modest goals: Improve the lives of others. Change the landscape of health care forever. Leave the world a better place than we found it. Such aspirations tend to attract a certain type of person. Crazy talented. Compassionate. Driven. To these individuals, we offer the global reach, resources and can-do culture of a Fortune 5 company. We provide an environment where you’re empowered to be your best. We encourage you to take risks and in return, offer a world of rewards and benefits for performance. Exceeding your limits is an exceptional start to your life's best work.SM


Just like you, we are driven by a set of fundamental principles that are guiding our way forward. Our values of integrity, compassion, relationships, innovation, and performance serve as a foundation to transform health care. Are you in? Learn more about your future at UnitedHealth Group at careers.unitedhealthgroup.com


Job Category:

Business Operations



Postal Code:


Approximate Salary:

Not Specified

Position Type:

Full Time

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Supervisor Patient Access - Arroyo Grande, CA

UHG - Arroyo Grande, California

Posted: 10/20/2018

If you want to achieve more in your mission of health care, you have to be really smart about the business of health care. Challenge yourself, your peers and our industry by shaping what health care looks like and doing your life's best work.(sm)

The Supervisor Patient Access is responsible for the supervision of the daily operations specific to their unit. The Supervisor oversees and directs work team’s production and performance to insure proper utilization and effectiveness of assigned personnel. They are responsible for defining and delegating team member responsibilities to appropriate personnel in order to ensure a smooth, accurate workflow. The Supervisor works in tandem with the other department Supervisors to manage the daily production of the admitting team and assists in managing the overall operations of the Admitting department.

Primary Responsibilities:
  • Have a working knowledge of computer applications
  • Demonstrate Leadership and Analytical Thinking capability
  • Requires working knowledge of insurance including Commercial Contracts, Managed Care, and Government Programs including Federal, State and local agencies
  • Have knowledge of basic medical terminology
  • Organizes workflow to ensure accurate and timely team performance
  • Supervises the work schedule, ensuring adequate and appropriate coverage of all positions at all times
  • Selects, and delegates training and orientation of new staff; assigns staff responsibilities, and evaluates performance
  • Counsels employees on problem areas of registration and performance
  • Works with staff to develop personal development plans, identify areas for improvement, and improve performance
  • Performs interviews, performance appraisals, provides coaching and feedback to staff adhering to the policies and procedures of the admitting department
  • Provides input for, and ensures staff compliance with, established organizational policies, objectives, safety, environmental and infection control standards
  • Possesses knowledge and ability to leverage technology, optimize the utilization of internal resources and improve the quality of work and information flows
  • Participates in administrative staff meetings and attends other meetings as assigned. Attends, and sometimes leads departmental meetings and contributes with suggestions, ideas and methods to improve quality of department/hospital operations
  • Reviews operational reports, identifies opportunities and problems and makes recommendations for improving customer service, patient throughput and process flow
  • Generates enthusiasm and commitment among Saint Francis Memorial Hospital employees; fosters and reinforces tan based results

Required Qualifications:
  • High School Diploma / GED
  • 2+ years of healthcare related experience in registration
  • Working knowledge of computer applications
  • Demonstrate Leadership and Analytical Thinking capability
  • Working knowledge of insurance including Commercial Contracts, Managed Care, and Government Programs including Federal, State and local agencies
  • Knowledge of basic medical terminology
Preferred Qualifications:
  • 1+ year of supervisor / leadership experience
Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make the health system work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm)
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

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