Whelan Security

About Whelan Security

 

Country:

United States

Postal Code:

20190

Approximate Salary:

Not Specified

Supervisor, Security Control Center

Whelan Security - Reston, Virginia

Posted: 10/13/2018

I.GENERAL PURPOSE AND FUNCTION: 
The Security Control Center Supervisor shall be responsible for the motivation, direction and situational awareness of all direct reports. As the supervisor, he/she will be required to develop training materials; research tools related to the advancement of all members and be a catalyst of change if necessary.
 
All customer services tasks shall ultimately fall upon the supervisor to ensure timely responses are received. The SCC supervisor will serve as the liaison between the communications specialists and the SCC manager.
 
The SCC Supervisor is required to fulfill other related duties as assigned.
EducationEducation and Experience Required:

  • At a minimum a candidate must meet one of the following criteria:
  • Bachelor's degree in Communications, Security, Criminal Justice, Business, Emergency Management or related field and at least 1 yearsexperience in security communications center, telecommunications, emergency dispatch or similar environment in a supervisory or management role
  • Associate's degree in Security, Criminal Justice, Business, Emergency Management or related field and at least 3 yearsexperience in security communications center, telecommunications, emergency dispatch or similar environment in a supervisory or management role
  • High School Diploma, or equivalent and 5 yearsexperience in security communications center, telecommunications, emergency dispatch or similar environment in a supervisory or management role
  • Proficiency with Microsoft Office applications (Word, Excel, PowerPoint, and Access).

Reston, VA 20190

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