Giant Eagle Supermarkets

About Giant Eagle Supermarkets


Job Category:



United States

Postal Code:


Approximate Salary:

Not Specified

Position Type:

Full Time

Support Representative Spec

Giant Eagle Supermarkets - Bedford Heights, Ohio

Posted: 11/10/2018

About Us

Giant Eagle Inc., ranked 36 on Forbes magazine's largest private corporations list, is one of the nation's largest food retailers and distributors with approximately \\$9.5 billion in annual sales. Founded in 1931, Giant Eagle, Inc. has grown to be the number one supermarket retailer in the region with more than 420 stores throughout western Pennsylvania, north central Ohio, northern West Virginia, Maryland and Indiana.

Giant Eagle was previously named America's Second Harvest Regional Retailer of the Year for its support of local food banks, and also actively supports numerous community events, the United Way, Children's Hospital, Race For The Cure and other non-profit organizations. The company also has created education initiatives such as Apples For The Students, which has provided millions of dollars in computer equipment, software and other classroom learning tools for local schools and the Be A Smart Shopper school nutrition program. Further information can be found at

Position Summary

Assist wholesale customers in placing orders, correcting billing errors, and problem solving.

Job Responsibilities

  • Assist wholesale customers in placing orders, correcting billing errors, and problem solving.
  • Assist other clerks in the wholesale sales department as needed.
  • Issue customer credits accurately and on a timely basis.
  • Input retail prices for wholesale accounts.
  • Input, print, and distribute ad plans for assigned stores and/or groups.
  • Review all customer pricing, credits, and commitments for accuracy.
  • Assist in inputting ad pricing for wholesale customers.
  • Place commitments to buyers as requested by the wholesale customers.
  • Control mail and general information distribution to customers.

Education and Training Required

  • High school diploma or equivalent

Experience Required

  • 6 months to 1 year
  • Working experience with MS Word and Excel.

Competencies Required

  • Adaptability
  • Customer Focused
  • Gets Things Done
  • Interpersonal Skills
  • Problem Solving
  • Respect for Self and Others
  • Presentation & Verbal Communic
  • Technical (specific to job)
  • Written Communication

Work Environment

  • Normal store environment with no continuous exposure to extreme temps, dust, etc

Physical requirements

Equipment Used

  • Calculator
  • Computer
  • Copier
  • Fax Machine
  • Printer
  • Telephone
  • Personal Computer

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