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We have modest goals: Improve the lives of others. Change the landscape of health care forever. Leave the world a better place than we found it. Such aspirations tend to attract a certain type of person. Crazy talented. Compassionate. Driven. To these individuals, we offer the global reach, resources and can-do culture of a Fortune 5 company. We provide an environment where you’re empowered to be your best. We encourage you to take risks and in return, offer a world of rewards and benefits for performance. Exceeding your limits is an exceptional start to your life's best work.SM


Just like you, we are driven by a set of fundamental principles that are guiding our way forward. Our values of integrity, compassion, relationships, innovation, and performance serve as a foundation to transform health care. Are you in? Learn more about your future at UnitedHealth Group at careers.unitedhealthgroup.com


Job Category:

Information Technology



Approximate Salary:

Not Specified

Position Type:

Full Time

System Reliability Engineer (SRE) - Telecommute

UHG - Eden Prairie, Minnesota

Posted: 11/9/2018

In this dynamic technology engineering role, you will provide cross-functional support, guidance and hands-on execution in introducing best-in-class operational capabilities as part of an organization that is ushering in transformative change throughout the Optum enterprise. You will help implement new capabilities at Optum in all aspects of a product lifecycle, designed to help drive reliability and resiliency. You’ll help leaders that are working to build elite teams that drive and maintain high-quality execution and operational excellence, delivering technology solutions, meeting business needs, and maximizing customer experience, growth and retention. Your support of the strategic vision, tactical excellence and consultative skills will enable others to resolve business problems that affect multiple functions or disciplines, and ultimately, the lives of millions.
This role will be supporting the System Reliability Engineering (SRE) program at Optum. The ideal candidate has multiple years’ experience with SRE, is a self-starter, innovative, and not afraid to challenge the status quo. Successful candidates have a proven ability to network, influence without direct authority, and quickly build relationships to work cross-functionally to achieve a desired result.
This is a new program at Optum, and the candidate will be on the ground floor of building a new capability and previously unseen technologies at Optum to help achieve extremely high up-time targets for applications across the UHG enterprise. The ideal candidate is a self-starter, and strives in ambiguous, often undefined environments, creating their own path where necessary.
You’ll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.
Primary Responsibilities:
  • Serve as a subject matter expert to internal stakeholders on all aspects of the Site (System) Reliability Engineering discipline, driving reliability into various systems requiring support
  • Mentor Engineers growing into an SRE role, focusing on methods to drive reliability and influence design & direction
  • Execute and guide execution of specific tasks through various application work streams to drive best-in-class operational support
  • Communicate status of various projects to SRE leadership
  • Provide leadership, guidance, and personal development to SREs
  • Drive results through increasing reliability of applications and failover capabilities
  • Guide Reliability via Enterprise Transformation, influencing teams as they work towards maintaining 99.99% reliability targets, and beyond
  • Lead change and innovation - pursue opportunities to adopt new technologies and drive adoption to enhance business outcomes - drive and mange high-quality execution across organizational lines
  • Demonstrate integrity and ethical behavior by complying with applicable laws, regulations and policies and requiring the same from others
  • Leverage diversity and inclusion to bring in the right talent, drive employee engagement and foster teamwork and collaboration
  • Grow and maintain knowledge of and leverage cutting edge IT industry/marketplace technologies and trends to support highly-available distributed systems, and the transformation of legacy systems

Required Qualifications:
  • 5+ years of professional IT experience, with steadily increasing responsibilities
  • 2+ years of experience designing and building highly distributed, scalable systems
  • Prior experience leading teams and / or managing IT Project timelines and deliverables
  • Experience planning and supporting +99.99% availability against critical applications in production
  • Experience with DevOps methodologies and enabling Automation within development teams
Preferred Qualifications:
  • Undergraduate degree or equivalent work experience
  • Health care industry experience
  • 2+ years of experience as a Site Reliability Engineer

Technology Careers with Optum. Information and technology have amazing power to transform the health care industry and improve people's lives. This is where it's happening. This is where you'll help solve the problems that have never been solved. We're freeing information so it can be used safely and securely wherever it's needed. We're creating the very best ideas that can most easily be put into action to help our clients improve the quality of care and lower costs for millions. This is where the best and the brightest work together to make positive change a reality. This is the place to do your life's best work.(sm)


*All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.



Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.


UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.


Job Keywords: system reliability engineer, technology, DevOps, site reliability engineer, telecommute, telecommuter, work from home

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