About UHG

Careers at UnitedHealth Group


We have modest goals: Improve the lives of others. Change the landscape of health care forever. Leave the world a better place than we found it. Such aspirations tend to attract a certain type of person. Crazy talented. Compassionate. Driven. To these individuals, we offer the global reach, resources and can-do culture of a Fortune 5 company. We provide an environment where you’re empowered to be your best. We encourage you to take risks and in return, offer a world of rewards and benefits for performance. Exceeding your limits is an exceptional start to your life's best work.SM


Just like you, we are driven by a set of fundamental principles that are guiding our way forward. Our values of integrity, compassion, relationships, innovation, and performance serve as a foundation to transform health care. Are you in? Learn more about your future at UnitedHealth Group at careers.unitedhealthgroup.com


Job Category:




Approximate Salary:

Not Specified

Position Type:

Full Time

Transactional Materials Writer - Minnetonka, MN or Cypress, CA

UHG - Cypress, California

Posted: 12/17/2018

Welcome to one of the toughest and most fulfilling ways to help people, including yourself. We offer the latest tools, most intensive training program in the industry and nearly limitless opportunities for advancement. Join us and start doing your life's best work.


This isn't packaged goods. It's a bigger challenge than that. Here you're making a difference in people's lives, starting with your own. Join us and start doing your life's best work.(sm)


The Transactional Materials Writer - Minnetonka, MN or Cypress, CA will be responsible for the following.

Primary Responsibilities:

  • Write clear and concise copy for a broad range of written and digital / electronic transactional materials for Medicare & Retirement, Community & State, Employee & Individual and Optum.
  • Accountable to write new or revise / update existing letters and other transactional materials
  • Ensure written materials meet needs of internal business partners
  • Ensure written materials are compliant per state and federal regulations
  • Follow established procedures and best practices
  • Leverage tools and systems for consistency and to streamline work
  • Ensure that projects are produced on time and with the quality promised to business partners
  • Contribute to the effectiveness of department processes and goals
  • Build relationships and serve as a trusted partner to colleagues and business partners
  • Monitor project dates and meet individual deliverables as well as support other team members to ensure quality / accuracy goals.
  • Escalate issues to management for support and / or guidance
  • Collaborate on problem resolution, quality strategies and production
  • Participate positively in meetings

Additional Role Responsibilities:

  • Ability to recognize and rationalize writing quality
  • Experience interacting and consulting with business partners.
  • In - depth knowledge of correct grammar and spelling
  • Knowledge of proofreading conventions
  • Extensive oral and written communication skills
  • Individual contributor who can manage both personal work and influence team initiatives
  • Working knowledge of templates / versions

Required Qualifications:

  • High School Diploma / GED or higher
  • 1+ years of experience in written communication development
  • Proficiency within Microsoft Word (creating and editing documents)
  • Proficiency within Adobe (edit PDF's)
  • Proficiency within Microsoft PowerPoint (creating and editing decks)
  • Proficiency within Microsoft Excel (filter, sort, create, edit spreadsheets)

Preferred Qualifications:

  • Bachelor's Degree (or higher)
  • Insurance Knowledge

Soft Skills:

  • Excellent writing skills; ability to communicate complex health insurance information in a clear, concise and easy to read written form.
  • Demonstrated to work collaboratively as well as independently to produce high quality deliverables within specified time - frame.
  • Demonstrated ability to conduct multiple projects concurrently
  • Excellent communication and interpersonal skills: speaking, listening, presenting, building relationships, managing conflict, handling stress, personal adaptability / flexibility

Careers with UnitedHealthcare. Let's talk about opportunity. Start with a Fortune 6 organization that's serving more than 85 million people already and building the industry's singular reputation for bold ideas and impeccable execution. Now, add your energy, your passion for excellence, your near - obsession with driving change for the better. Get the picture? UnitedHealthcare is serving employers and individuals, states and communities, military families and veterans where ever they're found across the globe. We bring them the resources of an industry leader and a commitment to improve their lives that's second to none. This is no small opportunity. It's where you can do your life's best work.SM

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group
is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.


Keywords: Unitedhealth group, Unitedhealth care, health care, written communications, writer, Minnetonka, MN, Cypress, CA

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