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We have modest goals: Improve the lives of others. Change the landscape of health care forever. Leave the world a better place than we found it. Such aspirations tend to attract a certain type of person. Crazy talented. Compassionate. Driven. To these individuals, we offer the global reach, resources and can-do culture of a Fortune 5 company. We provide an environment where you’re empowered to be your best. We encourage you to take risks and in return, offer a world of rewards and benefits for performance. Exceeding your limits is an exceptional start to your life's best work.SM


Just like you, we are driven by a set of fundamental principles that are guiding our way forward. Our values of integrity, compassion, relationships, innovation, and performance serve as a foundation to transform health care. Are you in? Learn more about your future at UnitedHealth Group at careers.unitedhealthgroup.com


Job Category:




Approximate Salary:

Not Specified

Position Type:

Full Time

Transportation Coordinator - San Antonio, TX

UHG - San Antonio, Texas

Posted: 12/12/2018

As a Transportation Coordinator, you will be responsible for coordinating transportation activity within an assigned metro area. This position is also responsible for ensuring high member and clinic satisfaction through efficient coordination of pick-up and return schedules. Position responsibilities include monitoring driver locations, mileage, city conditions, vehicle status, patient locations, clinic locations and time frames.


Primary Responsibilities:

  • Communicates with drivers, inbound teams, members, providers, clinic staff and co-workers

  • Coordinates transport activity including pick-ups, returns, will-calls, discharges and transfers

  • Ensures performance that exceeds established goals for each assigned metro area

  • Maintains knowledge of the status of vehicles and locations

  • Assists Transportation Specialist with disaster processes when necessary

  • Works with management team to identify and forward potential Quality of Care complaints

  • Maintains member and company confidentiality

  • Adjusts the transport schedule as required

  • Plans transport routes at least one day in advance

  • Provides route sheet for each assigned metro area

  • Collects mileage and other vehicle information at prescribed points throughout each transport

  • Keeps dispatch data up date

  • Informs management of all out-of county transfers

  • Develops transport schedules based on time to distance relationships

  • Performs other related duties as assigned

Required Qualifications:

  • High school diploma / GED

  • 1+ years of experience reading maps and understanding the relation of time to distance

  • Operational hours are from 6am-6pm

  • Work rotational Saturdays (Approximately 1 Saturday every 6 weeks)

  • Florida applicants must be willing to relocate to Texas own expense

  • This position requires Tuberculosis screening as well as proof of immunity to Measles, Mumps, Rubella, Varicella, Tetanus, Diphtheria, and Pertussis through lab confirmation of immunity, documented evidence of vaccination, or a doctor's diagnosis of disease

Preferred Qualifications:

  • 2+ years of dispatch experience or previous experience as a transportation specialist

  • Ability to Multi-task

  • Critical thinking skills

Careers with WellMed. Our focus is simple. We're innovators in preventative health care, striving to change the face of health care for seniors. We're impacting 90,000+ lives, primarily Medicare eligible seniors in Texas and Florida, through primary and multi-specialty clinics, and contracted medical management services. We've joined Optum, part of the UnitedHealth Group family of companies, and our mission is to help the sick become well and to help patients understand and control their health in a lifelong effort at wellness. Our providers and staff are selected for their dedication and focus on preventative, proactive care. For you, that means one incredible team and a singular opportunity to do your life's best work.(sm)



Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.



Job Keywords: Transportation, dispatch, transportation scheduling, San Antonio, TX, Texas

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