Wells Fargo

Job Category:

General Business


Raleigh, North Carolina


United States

Postal Code:


Approximate Salary:

Not Specified

Position Type:

Full Time


415) 820-7800

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WM IFS Associate 2

Wells Fargo - Raleigh, North Carolina

Posted: 09/15/2018

Job Description

At Wells Fargo, we want to satisfy our customers’ financial needs and help them succeed financially. We’re looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you’ll feel valued and inspired to contribute your unique skills and experience.

Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

Wealth and Investment Management (WIM) businesses build enduring client relationships through sound, thoughtful and objective advice. We help our clients by developing individualized plans for everything from retirement goals to business succession planning, to family legacy intentions. Services include comprehensive planning and advice, investment management, brokerage, private banking, estate planning strategies, trust, insurance and both individual and institutional retirement.

This Philanthropic Associate proactively supports Philanthropic Advisory Specialists in the development and delivery of advice, client acquisition, and relationship mgmt. Provides ongoing service in alignment with the needs of clients by preparing client presentations, and gathering and researching prospect information to support sales/ marketing efforts and relationship mgmt. Interacts with non-IFS Relationship Managers as facilitator/liaison for seamless and coordinated delivery of IFS services and solutions. May serve as a primary interface with Service Management, partners, and/or external resources to research and resolve simple to moderately complex IFS account issues and delivers extraordinary client experience. Identifies and escalates client retention issues. Coordinates with Service Management by initiating fulfillment of IFS transactions including discretionary distributions, securing compliance documentation, updating and recording client events, maintaining files within policies and guidelines, and resolving operational issues. Assists IFS Professionals in all aspects of risk mgmt. Interacts with clients proactively and reactively and may prepare preliminary client correspondence. Schedules client meetings for IFS Professionals and tracks follow-up of client action items. Demonstrates basic knowledge of services and solutions to support IFS professionals in uncovering and addressing clients WM needs. Has fundamental knowledge of services and solutions to support IFS Philanthropic Specialists in uncovering and addressing clients wealth management needs. Provides administrative support such as phone coverage, calendar maintenance, travel planning, etc. Builds partnerships with other line of business associates to foster teamwork and working relationships.

Required Qualifications

  • 2+ years of administrative experience, sales support experience, or a combination of both
Desired Qualifications

  • Client services experience
  • Trust experience
  • Excellent verbal, written, and interpersonal communication skills
  • Intermediate Microsoft Office (Word, Excel, Outlook, and PowerPoint) skills
  • Knowledge and understanding of High Net Worth (HNW) clients: client services
  • Sales support experience

  • All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

    Relevant military experience is considered for veterans and transitioning service men and women.
    Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

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