Wells Fargo


Palo Alto, California



Approximate Salary:

Not Specified

Position Type:

Full Time


415) 820-7800

WM Wealth Advisor Client Associate (SAFE)

Wells Fargo - Palo Alto, California

Posted: 12/7/2018

Job Description

At Wells Fargo, we want to satisfy our customers’ financial needs and help them succeed financially. We’re looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you’ll feel valued and inspired to contribute your unique skills and experience.

Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

Wealth and Investment Management (WIM) businesses build enduring client relationships through sound, thoughtful and objective advice. We help our clients by developing individualized plans for everything from retirement goals to business succession planning, to family legacy intentions. Services include comprehensive planning and advice, investment management, brokerage, private banking, estate planning strategies, trust, insurance and both individual and institutional retirement.

Wealth Management (WM): Wealth Management business is a leading provider of financial services to high-net worth clients through Wells Fargo Private Bank, and to the affluent segment through partnerships between Wealth Brokerage Services and Consumer Banking. In Wealth Management, clients are provided with a complete range of solutions to help them manage, preserve and transfer their wealth.

The WM WA Client Associate assists Wealth Advisors (WAs) with account administration, sales activities and relationship management, balancing multiple priorities. Assists WAs in providing service to their client relationships. Interacts frequently with clients to help profile and identify client retention issues as well as potential new business opportunities across business and/or product lines. Develops strong product knowledge and client relationship management skills to meet the financial needs of Clients. Assists in cross-selling products and services to existing clients. Prepares preliminary client correspondence and customized professional client presentation materials to support sales/marketing efforts. May assist with financial/wealth planning such as spreadsheet preparation and analysis, completion and entry of client discovery documentation in appropriate planning systems. Researches and resolves operational issues related to complex accounts for our highest-net-worth clients. Works with Centers, Stores and other resources to execute daily transactions for WAs in sales and services support across multiple lines of business. May provide work direction and training to more junior level Associates. Job will be located in a Wealth Management Hub or Office location. This SAFE position has customer contact and job duties which may include the offering/negotiating of terms and/or taking an application for a dwelling secured transaction. As such, this position requires compliance with the S.A.F.E. Mortgage Licensing Act of 2008 and all related regulations. Ongoing employment is contingent upon meeting all such requirements, including acceptable background investigation results. Individuals in a SAFE position also must meet the Loan Originator requirements under Regulation Z (LO) outlined in the job expectations below.

Required Qualifications

  • 2+ years of administrative experience, office experience, or a combination of both, in the financial services industry
Desired Qualifications

  • 1+ year of banking sales, sales support, and client support experience
  • Customer service experience
  • Wealth management experience
  • Ability to handle confidential material in a professional manner
  • Knowledge and understanding of systems: AFS, Hogan, and ClientLink
  • Strong analytical skills with high attention to detail and accuracy
Other Desired Qualifications
  • Exceptional multi-tasking and follow-up; ability to work with people at a variety of job levels
  • Must be a motivated self-starter with a positive attitude; strong organizational skills; work well independently with minimal supervision
Job Expectations

  • Individuals in Loan Originator (LO) positions must meet the Consumer Financial Protection Bureau qualification requirements and comply with related Wells Fargo policies. The LO qualification requirements include meeting applicable financial responsibility, character, general financial fitness and criminal background standards. A current credit report will be used to assess your financial responsibility and credit fitness, however, a credit score is not included as part of the evaluation. Successful candidates must also meet ongoing regulatory requirements including additional screening, if necessary.
  • This position requires SAFE registration at the time of employment. Wells Fargo will initiate the SAFE registration process immediately after your employment start date. The Nationwide Mortgage Licensing System (NMLS) web site (http://fedregistry.nationwidelicensingsystem.org ) provides the MU4R questions and registration required for employment in this position.

  • All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

    Relevant military experience is considered for veterans and transitioning service men and women.
    Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

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